Image Relay Logo Award Winner Product Badge
Image Relay Logo Award Winner Product Badge
Canto

Image Relay

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Image Relay
8.2 /10

What is Image Relay?

Image Relay allows brands to curate, control, and communicate all of their most valuable brand assets from one integrated, secure, easy-to-use spot in the cloud. with its intuitive digital asset management solution.

Company Details


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Awards & Recognition

Image Relay won the following awards in the Digital Asset Management category

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Image Relay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Image Relay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
92%
Conflict Resolution:
99%
Strategy & Innovation:
98%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Image Relay?

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0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Digital Asset Findability

89

Digital Asset Sharing

89

Workflow and Approval Management

85

Cloud Offering

85

Integration

84

Automation of Metadata Creation

83

Manage / Administration of Metadata

83

Intelligent Indexing

82

In System Content Views

82

Collaboration

81

Permissions and Access Right Management

80

Vendor Capability Ratings

Average 81

Ease of Data Integration

84

Vendor Support

84

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Customization

79

Breadth of Features

77

Image Relay Reviews

Paulo S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Go to the Next Level Using Image Relay

Likeliness to Recommend

9 /10

What differentiates Image Relay from other similar products?

Image Relay makes it easy for users due to the simplicity of the flow of the images. The platform performs well on high resolution without worsening the speed of delivering the images. Another feature that is worth pointing out is a shared space for group work that enables several users to work with galleries at the same time. This feature proves very useful, especially with markets that undergo frequent changes and therefore require frequent updates.

What is your favorite aspect of this product?

It does, however, excel in one particular area: the usability of the application in laying down extremely attractive product galleries. One of the most important approaches is drag & drop, because even if a person has low computer literacy, they will easily be able to create stellar galleries. To implement this, Image

What do you dislike most about this product?

On the positive note, Image Relay is chock-full of features, but the one thing I noticed is that it doesn’t have a photo editor. Most of the time, people need to go to other apps just for simple changes, and this breaks the flow of work. Yet another disadvantage is the lack of a dedicated native mobile application, which might affect the availability for mobile teams.

What recommendations would you give to someone considering this product?

Working with Image Relay has been quite a wonderful experience for the team. Soon, we created a central image library to collate all the images used to integrate and optimize the processes, which are disorganized. Relay uses cloud-based storage, which means that the marketing team's assets can be accessed at any time and from any location, which is valuable in today’s work environment. Moreover, all its security features ensure that all images are secured, which is vital in protecting the brand image.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elicia W.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Robust DAM features, easy to use

Likeliness to Recommend

10 /10

What differentiates Image Relay from other similar products?

Organization structure is intuitive, advanced search is easy to use

What is your favorite aspect of this product?

It's so fast and easy to use

What do you dislike most about this product?

I don't have any complaints

What recommendations would you give to someone considering this product?

Use it to it's full potential! It'll help your teams workflow so much.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Jamie S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product and easy to use!

Likeliness to Recommend

10 /10

What differentiates Image Relay from other similar products?

The ease of use and simplicity of the collection of data is fantastic. It provides a clean and central hub to collect and store all data needed for item set up and marketing needs. As well it's super easy to navigate and has features that allow required access to outside users.

What is your favorite aspect of this product?

The central hub for all assets is so essential. I work for an organization that operates in different countries, cities and across multiple accounts. So many of the sales and marketing team will never interact or even know what projects each other is working on and what assets are already created. Image relay provides that central hub that is so easy to use.

What do you dislike most about this product?

No complaints, it's awesome!

What recommendations would you give to someone considering this product?

If you've ever wasted time trying to track down assets needed then this is the solution. It's so user friendly and such a key tool, especially for those in sales and marketing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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