Image Relay Logo Award Winner Product Badge
Image Relay Logo Award Winner Product Badge
Canto

Image Relay

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Image Relay
8.2 /10

What is Image Relay?

Image Relay allows brands to curate, control, and communicate all of their most valuable brand assets from one integrated, secure, easy-to-use spot in the cloud. with its intuitive digital asset management solution.

Company Details


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Awards & Recognition

Image Relay won the following awards in the Digital Asset Management category

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Image Relay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Image Relay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

93 Plan to Renew

4
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Image Relay?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Digital Asset Findability

88

Digital Asset Sharing

88

Workflow and Approval Management

86

Cloud Offering

86

Integration

84

Automation of Metadata Creation

84

Manage / Administration of Metadata

83

Intelligent Indexing

82

In System Content Views

82

Content Capture

82

Version Management

82

Vendor Capability Ratings

Average 81

Ease of Data Integration

85

Business Value Created

83

Vendor Support

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Availability and Quality of Training

79

Breadth of Features

78

Image Relay Reviews

Jamie S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product and easy to use!

Likeliness to Recommend

10 /10

What differentiates Image Relay from other similar products?

The ease of use and simplicity of the collection of data is fantastic. It provides a clean and central hub to collect and store all data needed for item set up and marketing needs. As well it's super easy to navigate and has features that allow required access to outside users.

What is your favorite aspect of this product?

The central hub for all assets is so essential. I work for an organization that operates in different countries, cities and across multiple accounts. So many of the sales and marketing team will never interact or even know what projects each other is working on and what assets are already created. Image relay provides that central hub that is so easy to use.

What do you dislike most about this product?

No complaints, it's awesome!

What recommendations would you give to someone considering this product?

If you've ever wasted time trying to track down assets needed then this is the solution. It's so user friendly and such a key tool, especially for those in sales and marketing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Rachel E.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Game changer of a product!

Likeliness to Recommend

10 /10

What differentiates Image Relay from other similar products?

Image Relay takes a bit of set up, but the proper set up is so worth it! We have unique tags and metadata standards that help our organization store, organize, and utilize our digital assets. Prior to Image Relay, finding photos, knowing usage rights, locations, expiration dates, and metadata of the like was near impossible. Image Relay allowed our team to organize assets in a standardized way (unique to our business) and utilize features that allow for efficiencies related to uploading, downloading, sharing, locating, embedding, and being creatively inspired by our assets!

What is your favorite aspect of this product?

My favorite aspect of this product is the everyday ease of use for the variety of ways we utilize Image Relay. From providing upload links to our photographers on retainer to embedding images on our website, and creating collections for marketing projects to sending assets for media requests, IR has changed the game for so many of our staff's everyday uses of our asset library.

What do you dislike most about this product?

There are a few features I would love to change. Simply clicking outside of a box to confirm a change made would be nice - rather than needing to select "Done" in certain situations. Also, collections sometimes can have a few bugs, but that is not very common.

What recommendations would you give to someone considering this product?

Do a demo! There are so many ways to use Image Relay to help a business get organized! See what the features are and brainstorm how your company might use it. I would also suggest talking to their experienced "librarians." Although my team and I did not use the librarians extensively for set-up (we kind of took the basics and ran with it for our unique needs), I know the librarians are super eager to help with set-up. We ended up organizing our library and checking in with them to make sure our logic in the set-up made sense. Our set-up did make sense, they were rather impressed with our system, & they even asked to use our library in demos!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Mack C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

A great product that takes a while to implement

Likeliness to Recommend

8 /10

What differentiates Image Relay from other similar products?

Unsure, I only researched image relay

What is your favorite aspect of this product?

The exporting product info feature

What do you dislike most about this product?

None that comes to mind

What recommendations would you give to someone considering this product?

This is a great product and I would recommend to anyone

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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