Image Relay Customer Reviews 2024

Image Relay

Composite Score

8.2 /10

CX Score

8.5 /10

33 Reviews Write a Review

Claim Software

What is Image Relay?

Image Relay allows brands to curate, control, and communicate all of their most valuable brand assets from one integrated, secure, easy-to-use spot in the cloud. with its intuitive digital asset management solution.

Company Details

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Awards & Recognition

Image Relay won the following awards in the Digital Asset Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Image Relay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Image Relay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

93 Plan to Renew

4
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Image Relay?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Digital Asset Findability

Digital Asset Sharing

Workflow and Approval Management

Cloud Offering

Integration

Automation of Metadata Creation

Manage / Administration of Metadata

Intelligent Indexing

In System Content Views

Content Capture

Version Management

Vendor Capability Ratings

Average 81

Ease of Data Integration

Business Value Created

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features

Image Relay Reviews

Patricia B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

“Order and orderliness in handling of images.”

Likeliness to Recommend

9 /10

What differentiates Image Relay from other similar products?

The best feature that Image Relay offers to support my business is how simple the program is to use because it has especially cleared up my visual files for me.

What is your favorite aspect of this product?

I would like to note that I find the tagging and search options of the Image Relay system convenient because it saves time to search for images through folders. Also, integration and sharing ideas and documents with my team is an added advantage especially when using it securely.

What do you dislike most about this product?

As for the least of Image Relay, I have to say that file uploads may sometimes be a little slow if the files being uploaded are images in high resolution. However, this minor snag does not deter the benefits that this software comes with it in equal measure.

What recommendations would you give to someone considering this product?

In conclusion, I would highly recommend Image Relay to any company or professional that requires an effective image archive system. It is easy to use, can help organize images and files and even includes certain security features to safely store images such a tool is useful for anyone who needs to properly manage their visual content.

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

Paulo S.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Go to the Next Level Using Image Relay

Likeliness to Recommend

9 /10

What differentiates Image Relay from other similar products?

Image Relay makes it easy for users due to the simplicity of the flow of the images. The platform performs well on high resolution without worsening the speed of delivering the images. Another feature that is worth pointing out is a shared space for group work that enables several users to work with galleries at the same time. This feature proves very useful, especially with markets that undergo frequent changes and therefore require frequent updates.

What is your favorite aspect of this product?

It does, however, excel in one particular area: the usability of the application in laying down extremely attractive product galleries. One of the most important approaches is drag & drop, because even if a person has low computer literacy, they will easily be able to create stellar galleries. To implement this, Image

What do you dislike most about this product?

On the positive note, Image Relay is chock-full of features, but the one thing I noticed is that it doesn’t have a photo editor. Most of the time, people need to go to other apps just for simple changes, and this breaks the flow of work. Yet another disadvantage is the lack of a dedicated native mobile application, which might affect the availability for mobile teams.

What recommendations would you give to someone considering this product?

Working with Image Relay has been quite a wonderful experience for the team. Soon, we created a central image library to collate all the images used to integrate and optimize the processes, which are disorganized. Relay uses cloud-based storage, which means that the marketing team's assets can be accessed at any time and from any location, which is valuable in today’s work environment. Moreover, all its security features ensure that all images are secured, which is vital in protecting the brand image.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Elicia W.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Robust DAM features, easy to use

Likeliness to Recommend

10 /10

What differentiates Image Relay from other similar products?

Organization structure is intuitive, advanced search is easy to use

What is your favorite aspect of this product?

It's so fast and easy to use

What do you dislike most about this product?

I don't have any complaints

What recommendations would you give to someone considering this product?

Use it to it's full potential! It'll help your teams workflow so much.

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Image Relay

What is Image Relay?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Image Relay Ratings

91 Likeliness to Recommend

1 Since last award

93 Plan to Renew

4 Since last award

81 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Image Relay?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Asset Findability Capabilities of navigation and browsing

Digital Asset Sharing Ability to securely share the digital assets (or files)

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Cloud Offering Cloud compatibility (software and infrastructure).

Integration Integration with E-Commerce and/or Other Platforms

Automation of Metadata Creation Asset metadata can be created using rules.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Intelligent Indexing AI driven capability to label & classify automatically

In System Content Views Ability to create customized views of content repositories.

Content Capture Channels through which content is uploaded or classified.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Image Relay Reviews

Patricia B.

“Order and orderliness in handling of images.”

Likeliness to Recommend

Pros

Paulo S.

Go to the Next Level Using Image Relay

Likeliness to Recommend

Pros

Elicia W.

Robust DAM features, easy to use

Likeliness to Recommend

Pros

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Feature Ratings

Digital Asset Findability

Digital Asset Sharing

Workflow and Approval Management

Cloud Offering

Integration

Automation of Metadata Creation

Manage / Administration of Metadata

Intelligent Indexing

In System Content Views

Content Capture

Version Management

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features