IDrive 360 Logo
IDrive 360 Logo
IDrive Inc.

IDrive 360

Composite Score
7.3 /10
CX Score
7.4 /10
Category
IDrive 360
7.3 /10

What is IDrive 360?

Enterprise class secure data protection for all of your business computers, servers, Exchange, SQL, NAS and mobile devices.

Company Details


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IDrive 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IDrive 360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IDrive 360?

0% Negative
13% Neutral
87% Positive

Pros

  • Efficient Service
  • Respectful
  • Effective Service
  • Caring

Feature Ratings

Average 82

Virtual Machine Backup

86

Deduplication Implementation

85

Backup Automation

84

Backup Monitoring and Reporting

84

Replication for High Availability

84

Physical Backup for Multiple Platforms

83

Replication for Long Term Storage and Disaster Recovery

82

Integration With Storage Arrays

81

File Explorer Granular Restore

79

Application Awareness

79

Backup of Cloud Based Data

79

Vendor Capability Ratings

Average 80

Ease of Data Integration

87

Ease of Implementation

86

Ease of IT Administration

84

Vendor Support

82

Business Value Created

82

Usability and Intuitiveness

82

Availability and Quality of Training

79

Quality of Features

79

Breadth of Features

79

Product Strategy and Rate of Improvement

75

Ease of Customization

73

IDrive 360 Reviews

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2020

Good Cloud Backup

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Fair
  • Appreciates Incumbent Status
  • Helps Innovate

Neyda Jose M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Highly efficient backup program

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

This online backup program differs from the others because it allows the user to be able to perform different types of backup based on images, external hard drive, mobile, computers and this regardless of where it takes place from then, this software is available for mobile and desktop devices and it is best that both versions have a very clean and versatile user interface so using them is not complicated, on the other hand it allows synchronization between the content of the devices that makes possible that the storage space is duplicated, it is also a tool that is quite useful to be used both personally and commercially and its plans are quite considerable.

What is your favorite aspect of this product?

My favorite feature of this software is that it has a user interface that is extremely intuitive because in its client menu you can access everything you want quickly and simply, its configuration is not complicated so any user It is able to handle it by itself, also not only allows the creation of backup copies but also provides protection to them by encrypting content so that under no circumstances does the user lose important information.

What do you dislike most about this product?

The passwords that are provided to protect the accounts are somewhat weak, so that this could cause someone's unwanted access to such personal or business information.

What recommendations would you give to someone considering this product?

I recommend that before your purchase the test offered by this program be taken so that you can correctly assess whether this is a program that you need for the protection of your data or not, as IDrive is a good product and its price is cheap compared of other services besides that it is easy to use and allows access from any device.

Pros

  • Saves Time
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Yohanna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Backup program on multiple devices

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

IDrive differs from other backup programs in the cloud because it is a program that is responsible for the protection of user data in the event that the hard disk fails, it is easy to use so upload files through its interface It is extremely fast no matter from which device the process is carried out, its installation is very fast so it is not necessary to spend hours waiting for its download, it is also not a software that consumes too many resources so it can be used in computers low range

What is your favorite aspect of this product?

Yes, I have an aspect that I like more than the rest and this is that it allows you to create backup copies of multiple devices, that is, of computers, Mac, and Android devices with just one user account, which allows through from a synchronization it is possible to access the files from anywhere, I also like the one that gives the files the greatest security through encryption, in addition to the fact that the one in the cloud makes its administration much simpler.

What do you dislike most about this product?

I must admit that the graphical user interface is not entirely minimalist, so for users who do not have the minimum knowledge in this type of software it may be somewhat uncomfortable, in addition to its plans its price is quite fair but there is no unlimited one

What recommendations would you give to someone considering this product?

IDrive is a fairly efficient program so if you are an individual or a small business that requires the support and security of your most important documents, with this software you can do it by simply synchronizing the equipment you want, but remember it is better to leave that they establish their encryption key, since this does not limit file sharing functions.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable