Ideanote Customer Reviews 2024

Ideanote

Composite Score

8.2 /10

CX Score

8.3 /10

20 Reviews Write a Review

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What is Ideanote?

Ideanote - a modern way of collecting, sharing and evaluating ideas. An Idea Management Platform designed to make your organisation more agile, creative and valuable. Ideanote is an Innovation-Led Growth Platform. Continuously collect, develop and act on the best ideas from employees and customers without any of the busywork. Ideanote's all-in-one platform makes it easy to deliver efficient idea management at scale and unify your teams and customers around your innovation as your greatest lever for growth.

Company Details

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Awards & Recognition

Ideanote won the following awards in the Idea Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

8 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Ideanote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ideanote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideanote?

0% Negative

9% Neutral

91% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 89

Customizable Branding

Idea Capture

Social Collaboration

Idea Approval Workflow

Idea Funnel

Advanced Search and Filtering

Application Integration

Notifications

Idea Scoring / Evaluation

Idea Segmentation

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 88

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ideanote Reviews

Filiberto F.

Role: Operations
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Great platform to collect ideas and innovate

Likeliness to Recommend

9 /10

What differentiates Ideanote from other similar products?

You will have access to Desktop apps (Windows and iOS), also the ease to admin your missions will be a great bonus. Lastly, you have the option to start with the free version of the software, so you can have a glimpse of the benefits before you commit to a pay plan.

What is your favorite aspect of this product?

The ability to crowdsource ideas & suggestions it's a must for every thriving business. Ideanote lets you do that by giving you the opportunity to create a mission and share it not only with your internal team but also with clients and the general public, This is great! The UX/UI is so good that it is so easy to use. The website widget has been very useful also.

What do you dislike most about this product?

I can say that for our use case, Ideanote delivers what we need. I would love to have a poll feature on top of everything Ideanote delivers right now. Also, having additional templates would be a really great bonus, along with mobile apps.

What recommendations would you give to someone considering this product?

If you have a community of employees, clients or followers, find the best way to ask for feedback, suggestions or ideas, Ideanote will take care of the rest... you can have a Mission out in less than 15 minutes. Ideanote can help you manage all your innovation efforts.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Respectful

Krzysztof A.

Role: Human Resources
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Grab an idea and introduce it.

Likeliness to Recommend

10 /10

What differentiates Ideanote from other similar products?

Brainstorming in a passive way. Grabbing ideas and exchanging knowledge.

What is your favorite aspect of this product?

Segmentation, idea implementation stages, collaboration with clients.

What do you dislike most about this product?

There is nothing I would say I do not like. It's a good piece of software.

What recommendations would you give to someone considering this product?

Buy and use. That's all.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: C-Level
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2022

Clear ideas that helps you build project s

Likeliness to Recommend

7 /10

Pros

Reliable
Enables Productivity
Saves Time
Transparent

Cons

Under Delivered

Ideanote

What is Ideanote?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Ideanote Ratings

92 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Ideanote?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Idea Approval Workflow Workflow to approve or reject user ideas and provide automated updates and feedback on the status of their ideas as they move through the idea funnel.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ideanote Reviews

Filiberto F.

Great platform to collect ideas and innovate

Likeliness to Recommend

Pros

Krzysztof A.

Grab an idea and introduce it.

Likeliness to Recommend

Pros

Clear ideas that helps you build project s

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Customizable Branding

Idea Capture

Social Collaboration

Idea Approval Workflow

Idea Funnel

Advanced Search and Filtering

Application Integration

Notifications

Idea Scoring / Evaluation

Idea Segmentation

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features