Ideagen Huddle Logo
Ideagen Huddle Logo
Ideagen

Ideagen Huddle

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Ideagen Huddle
8.1 /10

What is Ideagen Huddle?

Ideagen Huddle delivers a bespoke document-centric experience to regulated collaboration. Bring your people, content, and actions together.

Company Details


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Awards & Recognition

Ideagen Huddle won the following awards in the Document Management category

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Ideagen Huddle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ideagen Huddle.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideagen Huddle?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Fair

Feature Ratings

Average 86

Indexing and Classification

91

Document Sharing

90

Metrics and Reporting

88

Check Out Check in

86

Searchability

85

Security and Access Control

85

Access Tracking

85

Document Hosting

85

Publication Workflow

83

Version Control

83

Editor Functions

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Vendor Support

87

Usability and Intuitiveness

87

Quality of Features

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

82

Ease of Data Integration

82

Ideagen Huddle Reviews

Ashwin G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

A great solution for your content management needs

Likeliness to Recommend

8 /10

What differentiates Ideagen Huddle from other similar products?

Ease of deployment and configuration has been a differentiating factor. Also, the level of customer engagement is exceptional.

What is your favorite aspect of this product?

Clean and intuitive user interface.

What do you dislike most about this product?

Product is slightly priced higher than other solutions in the market.

What recommendations would you give to someone considering this product?

Very innovative product. After the initial deployment, the product runs smoothly without any problem with routine maintenance. It comes with a great business value.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Saves Time
  • Altruistic

ANjali G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great Product

Likeliness to Recommend

8 /10

What differentiates Ideagen Huddle from other similar products?

We use this software to share files with our auditors. It has been very convenient to upload items in different folders that can be accessed from anywhere. I like that we can upload big files very fast.

What is your favorite aspect of this product?

Uploading is seamless.

What do you dislike most about this product?

The only con I can think of is that when you export files from Huddle to your computer, it saves them as a zip file and for some reason, when you open the folder, you can just copy and paste the subfolders to your drives, you need to do it twice (copy the zip file again and then open it to save the subfolders as regular files and not zip format)

What recommendations would you give to someone considering this product?

Not many recommendations I have for Huddle. Overall, it is a good software.

Pros

  • Caring
  • Client's Interest First
  • Helps Innovate
  • Reliable

Kevo M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Fantastic Product For DMS Needs

Likeliness to Recommend

9 /10

What differentiates Ideagen Huddle from other similar products?

This tool is very resourceful and handles all issues DMS seamlessly. It enhances collaboration in different sectors more so relating to DMS needs.

What is your favorite aspect of this product?

I like that deploying, scaling, customizing and managing Huddle is easy The software is secure, easy to use and readily accessible

What do you dislike most about this product?

I have no bad experiences with Huddle. It is a great tool.

What recommendations would you give to someone considering this product?

I recommend Huddle for two reasons. First, it is among the most affordable in its software category Secondly, the tool is very secure and makes collaboration seamless.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

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