Ideagen Huddle Logo
Ideagen Huddle Logo
Ideagen

Ideagen Huddle

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Ideagen Huddle
8.1 /10

What is Ideagen Huddle?

Ideagen Huddle delivers a bespoke document-centric experience to regulated collaboration. Bring your people, content, and actions together.

Company Details


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Awards & Recognition

Ideagen Huddle won the following awards in the Document Management category

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Ideagen Huddle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ideagen Huddle.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideagen Huddle?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Fair

Feature Ratings

Average 86

Indexing and Classification

91

Document Sharing

90

Metrics and Reporting

88

Check Out Check in

86

Searchability

85

Security and Access Control

85

Access Tracking

85

Document Hosting

85

Publication Workflow

83

Version Control

83

Editor Functions

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Vendor Support

87

Usability and Intuitiveness

87

Quality of Features

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

82

Ease of Data Integration

82

Ideagen Huddle Reviews

Lauren b.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Flexible and simple UI

Likeliness to Recommend

9 /10

What differentiates Ideagen Huddle from other similar products?

It has shortened the time it takes to collaborate and develop documents. We frequently use this to share documents between offices. It has a feature where we can assign various tasks to individuals and they will be notified of their assignment.

What is your favorite aspect of this product?

Previously, we were wasting valuable time managing documents that distracted us from our main business goal, but when we used it, we received a great ROI in terms of relaxation, task organization, and storing them in a fully secure location, which motivated us to move toward our business growth.

What do you dislike most about this product?

I have noticed some flaws in it such as slow for our geographical location, no ability to customize notifications, extremely poor customer service, inadequate training, and upgrades that do not take into account heavily relied-on features.

What recommendations would you give to someone considering this product?

All of its features are so valuable for every type of organization. I recommend it to you but the question is why the only reason is that it is needed by every organization to store important documents. It works extremely well with Microsoft Office. It's simple to invite people into your workspace, whether they're part of your organization or not, and whether they've ever been in Huddle before.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Matthias K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Superb document management system

Likeliness to Recommend

10 /10

What differentiates Ideagen Huddle from other similar products?

Huddle enables me to easily connect with my teammates. Aside from that, it allows me to access all of the documents and also set permissions, so I can control whether or not a specific person can view or edit the document which also provides us security.

What is your favorite aspect of this product?

Fantastic document management solution! It greatly simplified our communication and eliminated the need for endless back-and-forth emails. And the fact that it works without requiring any downloading or installation means that we can involve people from outside the project. Moreover, it is the easiest platform to use and learn, and anyone in our organization can learn it quickly.

What do you dislike most about this product?

I've noticed that some documents often take longer to share with project contributors; however, these eventually load. Another aspect that could be improved in Huddle is the interface, which has responded well to each of our modifications.

What recommendations would you give to someone considering this product?

I would suggest it to you because it has been beneficial to our office, allowing for greater collaboration, organization, and keeping track of tasks that must be completed. It has been an excellent tool for storing information so that it is easily accessible and shared among our team members.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Susan G.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Software For Document Management

Likeliness to Recommend

9 /10

What differentiates Ideagen Huddle from other similar products?

Huddle is highly secure and makes it easy to access documents. It comes with lot's of storage space too.

What is your favorite aspect of this product?

I like the security features. Managing documents is easy I like that it's cloud based It's affordable and scalable

What do you dislike most about this product?

Everything has been great and no complaints

What recommendations would you give to someone considering this product?

For Business document management, Huddle never disappoints. It's affordable and secure

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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