Ideagen Huddle Logo
Ideagen Huddle Logo
Ideagen

Ideagen Huddle

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Ideagen Huddle
8.1 /10

What is Ideagen Huddle?

Ideagen Huddle delivers a bespoke document-centric experience to regulated collaboration. Bring your people, content, and actions together.

Company Details


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Awards & Recognition

Ideagen Huddle won the following awards in the Document Management category

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Ideagen Huddle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ideagen Huddle.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideagen Huddle?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Fair

Feature Ratings

Average 86

Indexing and Classification

91

Document Sharing

90

Metrics and Reporting

88

Check Out Check in

86

Searchability

85

Security and Access Control

85

Access Tracking

85

Document Hosting

85

Publication Workflow

83

Version Control

83

Editor Functions

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Vendor Support

87

Usability and Intuitiveness

87

Quality of Features

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

82

Ease of Data Integration

82

Ideagen Huddle Reviews

Megan B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A terrific way to keep the team accountable

Likeliness to Recommend

9 /10

What differentiates Ideagen Huddle from other similar products?

Huddle is an excellent document management software and that is why it is used for both internal and external business at our company. It's been a fantastic and ideal tool because of its two: "Edit and Lock" feature which assures that there are no complications with versioning. The Huddle Desktop app is amazing.

What is your favorite aspect of this product?

For us, it has opened the doors of limitless possibilities. There are no limits to the number of categories we may create, the range of resources we can upload, or the number of individuals we can invite to the workspace to work cooperatively to take projects to completion in a short amount of time. It's fantastic! I also appreciate having access to various versions of the projects we've worked on, which comes in handy if something goes wrong and we need to go back to a previous state.

What do you dislike most about this product?

Major drawback: Tasks are almost meaningless for us because they lack context. We'd want activities to be associated with papers so that we can formulate our process, but they aren't, therefore we don't use them. Multiple pricing options would aid in the selection of a precise solution based on budgets and requirements.

What recommendations would you give to someone considering this product?

When there are so many document management and collaboration tools to choose from, it can be difficult to find one that meets all of your company's needs, if one doesn't, you can adjust it to meet the majority of your needs and make it best fit for your business environment, and Huddle: the ideal tool is available to help you do just that.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Jeremy L.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Unified tool to manage projects and file sharing

Likeliness to Recommend

8 /10

What differentiates Ideagen Huddle from other similar products?

The categorization and search mechanism in Huddles is ideal for storing and retrieving large volumes of bid content, submissions, or sales collateral. It allows me to instantly access and shares my files and documents safely and securely. It's simple to utilize and put into practice.

What is your favorite aspect of this product?

Huddle has been a fantastic and beneficial experience for me. Huddle is a good solution for file management that makes it easier and faster. I appreciate that it provides top-level protection for your files, making it an extremely secure file management tool. It's incredibly convenient and simple to use for us. And, when we do have a problem, Customer Support is fast to respond and assist us, so thank you, Huddle.

What do you dislike most about this product?

Huddle has a lot of features. It can take some time to become familiar with all of the features, and it can be intimidating at first. Huddle's ability to directly import and export tasks and diary entries from other systems have space for improvement.

What recommendations would you give to someone considering this product?

What I appreciate best about it is that it allows us to easily share among our team while maintaining strict control over who can participate on specific items. That alone saved us some time because we were previously sharing files via several other channels, and moving back and forth may be time-consuming.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Simple UI, straightforward and intuitive

Likeliness to Recommend

8 /10

What differentiates Ideagen Huddle from other similar products?

Everything was made simple for us via Huddle. It also allows us to work more quickly with clients because we can set up distinct workspaces for each client, ensuring that files are secure and only viewed by us and them. Huddle has made project management a lot easier, and we don't know what we would have done without this communication and file management technology.

What is your favorite aspect of this product?

Huddle has had a significant impact on our daily work by allowing us to collaborate and share files with other people. It greatly streamlined our communication and eliminated the need for countless emails. Because it operates without requiring any downloads or installations, we can include people from outside the company in the project.

What do you dislike most about this product?

The only disadvantage I can think of is that when we export files from Huddle to our computer, they are saved as a zip file, and for some reason, we can't just copy and paste the subfolders to our drives when you open the folder, we have to do it twice.

What recommendations would you give to someone considering this product?

These are the tools I prefer to promote because they are simple to use and we know the benefits of using them will be apparent. This is all that is required for document collaboration, and the document comment sequences are superb. It streamlines the job, reduces the use of email, and improves customer interaction.

Pros

  • Performance Enhancing
  • Caring
  • Client Friendly Policies
  • Fair

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