iCIMS Talent Cloud
7.1 /10

What is iCIMS Talent Cloud?

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

Company Details

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Awards & Recognition

iCIMS Talent Cloud won the following awards in the Applicant Tracking Systems - Enterprise category

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iCIMS Talent Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iCIMS Talent Cloud.

81 Likeliness to Recommend

1
Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iCIMS Talent Cloud?

6% Negative
6% Neutral
88% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Reliable

Cons

  • Wastes Time
  • Vendor Friendly Policies
  • Less Fair

Feature Ratings

Average 81

Candidate Experience Surveys

92

User Permissions

86

Customized Job Postings

85

Candidate Application Process

83

Employee Referrals

82

Analytics and Reporting

81

Integration APIs

78

Onboarding and Training

77

AI Capabilities

75

Mobile

65

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Availability and Quality of Training

80

Quality of Features

80

Ease of IT Administration

78

Business Value Created

77

Vendor Support

76

Ease of Customization

75

Product Strategy and Rate of Improvement

73

Usability and Intuitiveness

71

iCIMS Talent Cloud Reviews

Michelle R.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

No Support, features do not work

Likeliness to Recommend

1 /10

What differentiates iCIMS Talent Cloud from other similar products?

Icims has better brand recognition than other products. They have invested all their money in being known as a good ATS and very little in their product or their people.

What is your favorite aspect of this product?

The ability to text applicants is nice, but you can't change the area code of the number so then people think it is a scam and do not reply. It is cheaper to buy a cell phone then get icims for this one working feature.

What do you dislike most about this product?

The sales people were dishonest. They said they would design the website. Then after we sign the contract they say we design and they build. They then break out these hidden fees that were never mentioned, or in the contract, that you pay if you take too long to design your site. I decided to design and build ourselves so we have the flexibility to leave icims. For months they cant get our analytics to work and they wont work on our tickets or reply to us (I'm talking like 10-11 months with no reply). The interview scheduler also does not work and they cant fix it. You receive no support and no contact after implementation.

What recommendations would you give to someone considering this product?

Go with literally any other product. This one is terrible. They used their money to build a brand that is not real. The product, the service, implementation, and the sales people are all the worst I have delt with from any vendor, including ADP.

Pros

  • Respectful
  • Security Protects

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Inspiring

Shannon J.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

iCIMS Talent Cloud is a user-friendly product!

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

iCIMS Talent Cloud is differentiated from other talent acquisition platforms in the following ways: Its offers Scalability. Customizable branding, Integration with other HR systems, Recruitment marketing, Reporting and analytics, User-friendly interface and Video Interviewing

What is your favorite aspect of this product?

is widely regarded as a robust and comprehensive platform that provides a wide range of tools and capabilities for managing the recruitment process

What do you dislike most about this product?

I can say that I do not have any negative experiences or issues with iCIMS Talent Cloud product at this time

What recommendations would you give to someone considering this product?

here are a few recommendations that may help others make a decision: Before making a decision, it's important to understand your company's specific needs and requirements for a talent acquisition platform. Research the product and its features to gain a understanding of what the platform can offer. You'll be better equipped to make a decision about whether it's the right fit for your organization's needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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