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What is IBM Sterling Supply Chain Business Network?
IBM Sterling® Supply Chain Business Network is a trusted, scalable business-to-business network that helps automate and orchestrate your supply chain processes and partner collaboration on a single cloud-based platform.
Company Details
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In Partnership With SelectHub
IBM Sterling Supply Chain Business Network Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on IBM Sterling Supply Chain Business Network.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 93%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Sterling Supply Chain Business Network?
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Shipping Management
Manufacturing Planning and Production
Supplier Management
Warehouse Management
Customer Service
Demand Planning
Inventory Management
Returns Management
Procurement Management
Transportation Management
Vendor Capability Ratings
Ease of Customization
Quality of Features
Business Value Created
Ease of Data Integration
Vendor Support
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
IBM Sterling Supply Chain Business Network Reviews

Prashant B.
- Role: Information Technology
- Industry: Apparel
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Enterprise-grade powerhouse for seamless commerce.
Likeliness to Recommend
What differentiates IBM Sterling Supply Chain Business Network from other similar products?
I beleive that IBM is leader in the Gartner supply chain quadrant. And yes it is more robust, scalable and reliable product solution for the businesses today and it is now leveraging AI too so it is going to be one of the best performers in the e-commerce industry with no doubt.
What is your favorite aspect of this product?
It's flexible enough to cater almost all the change requests from stakeholders and we have greater monitoring and control over all our environments and that is I think is the part which I like the most about it.
What do you dislike most about this product?
Sometimes, IBM client services team takes time to resolve some kind of environment issues from their end and sometimes but quite rarely we may have to escalate the ticket or PMR for getting resolution quickly or make the issue resolve faster.
What recommendations would you give to someone considering this product?
I would say it is offcourse one of the best solutions available in the industry and you can go for it for sure.
Pros
- Fair
- Security Protects
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Ayorinde A.
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2025
Powerful, Scalable, but Expensive and Complex
Likeliness to Recommend
What differentiates IBM Sterling Supply Chain Business Network from other similar products?
IBM Sterling Supply Chain Business Network stands out with its AI-driven insights, real-time visibility, and seamless integrations. It offers advanced features like blockchain integration for transparency and scalability to support businesses of all sizes, making it more flexible and data-driven compared to other platforms.
What is your favorite aspect of this product?
My favorite aspect of IBM Sterling Supply Chain Business Network is its real-time visibility and AI-driven insights. The ability to track transactions and detect potential issues instantly allows businesses to make proactive decisions, minimizing disruptions and improving overall efficiency.
What do you dislike most about this product?
What I dislike most about IBM Sterling Supply Chain Business Network is its high cost, especially for small to mid-sized businesses, with additional expenses for training, customization, and implementation.
What recommendations would you give to someone considering this product?
I recommend IBM Sterling Supply Chain Business Network for businesses needing advanced features like real-time visibility and AI insights. However, consider the high cost and complex setup, as it’s best for companies with large, complex supply chains.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rain s.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
A fantastic product
Likeliness to Recommend
What differentiates IBM Sterling Supply Chain Business Network from other similar products?
IBM sterling supply chain business network great features and capabilities is what distinguishes it from the other platforms.
What is your favorite aspect of this product?
I like that on a single business network, this platform unifies supply chain data, insights and actions across your customers, partners and suppliers. Simplified B2B integrations. Easy to use and flexible to onboard new partners quickly. AI powered data insight to help detect anomalies and take collective action to avoid disruptions.
What do you dislike most about this product?
Steep learning curve. The platform requires training to fully understand it
What recommendations would you give to someone considering this product?
For faster and easier store and site management and multichannel fulfillment, this platform provides businesses with tools and e commerce features.if you are looking to drive your revenue growth, then IBM sterling supply chain business network is for you.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
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