IBM

IBM Sterling Supply Chain Business Network

Composite Score

7.1 /10

CX Score

7.2 /10

19 Reviews Write a Review

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What is IBM Sterling Supply Chain Business Network?

IBM Sterling® Supply Chain Business Network is a trusted, scalable business-to-business network that helps automate and orchestrate your supply chain processes and partner collaboration on a single cloud-based platform.

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Awards & Recognition

IBM Sterling Supply Chain Business Network won the following awards in the Supply Chain Management category

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8 Top Rated Capabilities

5 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

6 Top Rated Features

2022

IBM Sterling Supply Chain Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Supply Chain Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

94 Plan to Renew

3
Since last award

70 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Supply Chain Business Network?

0% Negative

8% Neutral

92% Positive

Pros

Enables Productivity
Effective Service
Altruistic
Security Protects

Feature Ratings

Average 81

Manufacturing Planning and Production

Procurement Management

Order Management

Inventory Management

Transportation Management

Returns Management

Supplier Management

Shipping Management

Forecasting and Planning

Warehouse Management

Customer Service

Vendor Capability Ratings

Average 80

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Vendor Support

Business Value Created

IBM Sterling Supply Chain Business Network Reviews

Carmen F.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Powerful business networking product

Likeliness to Recommend

8 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

I have not used similar supply chain product in our organization.

What is your favorite aspect of this product?

It connects the company with the most reliable global merchants. IBM Sterling Supply Business Network chain provides secure online infrastructure that secures the organization data from malware attacks.

What do you dislike most about this product?

I have not disliked anything from the performance of this tool.

What recommendations would you give to someone considering this product?

We have achieved the best services from our suppliers and engaged effectively with our business partners using this application. The set business objectives have been achieved and I recommend it to others.

Pros

Reliable
Caring
Saves Time
Altruistic

Janet J.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Ideal Supply Management Service

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

IBM Supply monitors all the necessary processes that focuses on sales and purchasing, making sure there is transparency and efficiency in all the proceeds. Again, IBM Supply has a well connected network with other IBM software, making the tool more effective.

What is your favorite aspect of this product?

IBM Supply makes sales and purchasing processes efficient and erro free. Again, the nature of the business operations are all addressed since IBM Supply is flexible and allows us to run most of the business activities. And the team from IBM is knowledgeable.

What do you dislike most about this product?

IBM Supply is so ideal, with all performance abilities, but I however dislike the extra costs or substantial amount of finances required. I think the developer could offer the application in a fair fee, which will be an easy task for investors

What recommendations would you give to someone considering this product?

Having a supportive approach on matters that relates to supply and management is a great thing, which IBM Supply has made companies and even entrepreneurs have. The secret is only subscription and have the full support.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

IBM Sterling Supply Chain Business Network

What is IBM Sterling Supply Chain Business Network?

Company Details

Book a Free Demo Today!

Awards & Recognition

2022 Data Quadrant Gold Medalist

IBM Sterling Supply Chain Business Network Ratings

83 Likeliness to Recommend

94 Plan to Renew

3 Since last award

70 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love IBM Sterling Supply Chain Business Network?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Order Management Includes order entry, order processing, order tracking, and parts management.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

IBM Sterling Supply Chain Business Network Reviews

Carmen F.

Powerful business networking product

Likeliness to Recommend

Pros

Janet J.

Ideal Supply Management Service

Likeliness to Recommend

Pros

3
Since last award

4
Since last award

Feature Ratings

Manufacturing Planning and Production

Procurement Management

Order Management

Inventory Management

Transportation Management

Returns Management

Supplier Management

Shipping Management

Forecasting and Planning

Warehouse Management

Customer Service

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Vendor Support

Business Value Created