IBM

IBM Sterling Secure File Transfer

Composite Score

8.0 /10

CX Score

8.0 /10

117 Reviews Write a Review

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What is IBM Sterling Secure File Transfer?

Manage a single, security-rich, highly reliable cloud-based connection between you and your B2B partners for simpler, scalable transfers.

Company Details

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Awards & Recognition

IBM Sterling Secure File Transfer won the following awards in the Managed File Transfer - Enterprise category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2024

2 Top Rated Capabilities

1 Top Rated Features

2022

IBM Sterling Secure File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Secure File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 82%
Negotiation and Contract:: 80%
Conflict Resolution:: 85%
Strategy & Innovation:: 85%
Service Experience:: 86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Secure File Transfer?

7% Negative

5% Neutral

88% Positive

Pros

Helps Innovate
Saves Time
Fair
Trustworthy

Feature Ratings

Average 82

Cloud/On-Prem/Hybrid Deployment

Transport Security

File Transfer

Encryption Decryption

Authentication

High Performance

LDAP Support

Large File Support

Multi Platform Support

Quota Bandwidth Control

Session Monitoring

Vendor Capability Ratings

Average 80

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

IBM Sterling Secure File Transfer Reviews

Fred F.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Great file transfer transfer software for everyday

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

Very easy to use and easy to customize

What is your favorite aspect of this product?

Very easy to customize for our needs

What do you dislike most about this product?

Product is overpriced

What recommendations would you give to someone considering this product?

Use trial period before buying license

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Thelma B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Awesome addition to our business

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

Accuracy and beneficial of use to our organization.

What is your favorite aspect of this product?

Everything to be honest, and also the fact that this vendor is highly responsive.

What do you dislike most about this product?

Nothing is disliked as we are on a trial basis currently.

What recommendations would you give to someone considering this product?

Give this vendor a try, they're trustworthy and very responsive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

Excellent Product

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

IBM Sterling Secure File Transfer

What is IBM Sterling Secure File Transfer?

Company Details

Need Assistance?

Awards & Recognition

IBM Sterling Secure File Transfer Ratings

87 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love IBM Sterling Secure File Transfer?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Transport Security Security of the data transmission

File Transfer File transfer services

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Authentication Verification of authenticity of identities between the two organizations​

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Large File Support Support for large (>2GB) file transfers​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Session Monitoring Reporting and metrics of the data transferal session​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

IBM Sterling Secure File Transfer Reviews

Fred F.

Great file transfer transfer software for everyday

Likeliness to Recommend

Pros

Thelma B.

Awesome addition to our business

Likeliness to Recommend

Pros

Excellent Product

Likeliness to Recommend

Pros

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Feature Ratings

Cloud/On-Prem/Hybrid Deployment

Transport Security

File Transfer

Encryption Decryption

Authentication

High Performance

LDAP Support

Large File Support

Multi Platform Support

Quota Bandwidth Control

Session Monitoring

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training