IBM Sterling Secure File Transfer Logo
IBM Sterling Secure File Transfer Logo
IBM

IBM Sterling Secure File Transfer

Composite Score
8.0 /10
CX Score
8.0 /10
Category
IBM Sterling Secure File Transfer
8.0 /10

What is IBM Sterling Secure File Transfer?

Manage a single, security-rich, highly reliable cloud-based connection between you and your B2B partners for simpler, scalable transfers.

Company Details


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Awards & Recognition

IBM Sterling Secure File Transfer won the following awards in the Managed File Transfer - Enterprise category

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IBM Sterling Secure File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Secure File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

6
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
79%
Conflict Resolution:
84%
Strategy & Innovation:
85%
Service Experience:
85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Secure File Transfer?

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7% Negative
5% Neutral
88% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Trustworthy
  • Fair

Feature Ratings

Average 82

File Transfer

85

Transport Security

85

Encryption Decryption

84

Authentication

83

High Performance

83

LDAP Support

81

Large File Support

80

Multi Platform Support

79

Quota Bandwidth Control

79

Session Monitoring

78

Data Fidelity

76

Vendor Capability Ratings

Average 80

Quality of Features

84

Ease of Implementation

81

Ease of IT Administration

80

Ease of Customization

80

Vendor Support

79

Business Value Created

79

Ease of Data Integration

79

Usability and Intuitiveness

79

Breadth of Features

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

IBM Sterling Secure File Transfer Reviews

Saransh C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Excellent Product!

Likeliness to Recommend

9 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

IBM Sterling Secure File Transfer stands out with its enterprise-grade security, scalability, and integration capabilities. It provides centralized management, end-to-end encryption, and seamless integration with business workflows, making it ideal for complex and high-volume file transfers in regulated industries.

What is your favorite aspect of this product?

My favorite aspect of IBM Sterling Secure File Transfer is its robust security features, including end-to-end encryption and compliance with industry standards. These ensure data integrity and confidentiality, making it a trusted solution for sensitive business transactions.

What do you dislike most about this product?

I don’t have any dislike at all.

What recommendations would you give to someone considering this product?

If you're considering IBM Sterling Secure File Transfer, ensure it meets your security and compliance needs and supports your organization's scalability goals. Evaluate its integration with your existing systems and workflows, and plan for adequate training to maximize its capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Fast and Reliable for large data transfer

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Frank A.

  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Good price but not easy to use

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

The cost of the product

What is your favorite aspect of this product?

Good user interface

What do you dislike most about this product?

It’s not flexible and easy to use

What recommendations would you give to someone considering this product?

You can try it and it might be good for you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Over Delivered

Cons

  • Vendor's Interest First
  • Less Reliable
  • Less Transparent

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