IBM

IBM Security QRadar SOAR

Composite Score

7.3 /10

CX Score

7.6 /10

27 Reviews Write a Review

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What is IBM Security QRadar SOAR?

IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform (Formerly IBM Resilient SOAR) is the leading platform for orchestrating and automating incident response processes. IBM Resilient SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

Company Details

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Awards & Recognition

IBM Security QRadar SOAR won the following awards in the Security Orchestration, Automation, and Response category

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1 Top Rated Capabilities

1 Top Rated Features

2024

IBM Security QRadar SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security QRadar SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security QRadar SOAR?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Fair

Feature Ratings

Average 78

Capable of Use Case Development

Team Collaboration

Orchestrate & Automate

Case Management

Management and Sharing of Intelligence

Integration Capabilities

Feedback Loop

Dashboards

Collective Analytics Layer

Playbooks/Runbooks and Workflow Builder

Automated Phishing Handling

Vendor Capability Ratings

Average 76

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Ease of Implementation

Vendor Support

IBM Security QRadar SOAR Reviews

John G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Features are fantastic

Likeliness to Recommend

9 /10

What differentiates IBM Security QRadar SOAR from other similar products?

They make the process more fluid and seamless

What is your favorite aspect of this product?

The way it integrates with outer departments

What do you dislike most about this product?

I dislike the pricing structure

What recommendations would you give to someone considering this product?

I would recommend to do thorough research before buying

Pros

Unique Features
Efficient Service
Saves Time
Altruistic

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Automation and reporting saves a lot of time

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Acts with Integrity

Cons

Vendor Friendly Policies
Vendor's Interest First
Charges for Enhancements

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Excellent product with good feature sets

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

IBM Security QRadar SOAR

What is IBM Security QRadar SOAR?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

IBM Security QRadar SOAR Ratings

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love IBM Security QRadar SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Dashboards Create multiple, custom dashboards tailored to different teams.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

IBM Security QRadar SOAR Reviews

John G.

Features are fantastic

Likeliness to Recommend

Pros

Automation and reporting saves a lot of time

Likeliness to Recommend

Pros

Cons

Excellent product with good feature sets

Likeliness to Recommend

Pros

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Feature Ratings

Capable of Use Case Development

Team Collaboration

Orchestrate & Automate

Case Management

Management and Sharing of Intelligence

Integration Capabilities

Feedback Loop

Dashboards

Collective Analytics Layer

Playbooks/Runbooks and Workflow Builder

Automated Phishing Handling

Vendor Capability Ratings

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Ease of Implementation

Vendor Support