What is IBM Maximo?
Keep critical assets operating at maximum efficiency with Maximo and IoT
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Maximo?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Import Export and Aggregation
End to End Lifecycle Management
Integrated Discovery
Data Center Analytics
Decentralized Management
Analytics and Reporting
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Also Featured in...
IBM Maximo Reviews
Mustafa M.
- Role: Information Technology
- Industry: Banking
- Involvement: Vendor Management and Renewal
Submitted Jan 2023
One of the best products provided by IBM
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
ease of providing the service
What is your favorite aspect of this product?
all the aspects are great
What do you dislike most about this product?
nothing to dislike in this product
What recommendations would you give to someone considering this product?
download a trial version before buying
Pros
- Helps Innovate
- Continually Improving Product
- Caring
- Generous Negotitation
Please tell us why you think this review should be flagged.
William G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
IBM Control super B!
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
IBM Control Desk is used in our company for managing IT assets, keeping tabs on how they're doing, and figuring out how to fix any problems that might arise that would prevent them from functioning at full capacity. In addition, the software assesses the level of damage or defect in the assets and the consequences of any implied fixes. Problems with intricate IT infrastructure are another area where IBM Control Desk excels. In short, aside from the integration aspect, this tool has everything that one user could ask for, and the fact that it is cloud software makes it a good choice for your business.
What is your favorite aspect of this product?
It's a control desk app, as the name suggests, but it's web-based, so you can access it from any device, anywhere. This sets it apart from other similar tools in the control room. It has top-notch service desk automation and management features. You can take advantage of the helpful service desk to manage requests and interactions regardless of your location or the device you're using. Highly configurable and user-friendly, it allows you to create a service desk that exactly fits your needs. With the right settings in place, IBM Control Desk can be used in a wide variety of situations.
What do you dislike most about this product?
There isn't much to dislike about this tool, but we can't ignore the fact that it works well with others. We can't believe how poorly it works with other programs. It is a serious issue that needs to be addressed by the programmers of this program.
What recommendations would you give to someone considering this product?
IBM Control Desk is an excellent choice if you need a tool to keep an eye on your network's hardware and software. It's also a great way to get your IT support staff and the people you're serving on the same page. While IBM Maximo is ideal for a wide variety of businesses, Control Desk is more narrow in scope.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Yasir L.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Aug 2022
Reliable product
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
SLA integrations, reports, and integration with other applications are the most valuable
What is your favorite aspect of this product?
Control Desk integrates with monitoring and event management capabilities in the IBM Cloud Pak to detect outages and automatically open trouble tickets
What do you dislike most about this product?
Connectivity is what bothers, can be much more robust for saas apps
What recommendations would you give to someone considering this product?
Helps managing multivendor multicloud environment
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Under Delivered
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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