What is IBM Maximo?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

IBM Maximo won the following awards in the IT Asset Management - Enterprise category

Filter By

IBM Maximo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo?

3% Negative
5% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Feature Ratings

Average 79

Data Import Export and Aggregation

81

End to End Lifecycle Management

80

Integrated Discovery

78

Data Center Analytics

78

Decentralized Management

77

Analytics and Reporting

76

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Quality of Features

83

Availability and Quality of Training

82

Ease of Customization

81

Ease of Implementation

81

Business Value Created

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Breadth of Features

80

IBM Maximo Reviews

Mustafa M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2023

One of the best products provided by IBM

Likeliness to Recommend

10 /10

What differentiates IBM Maximo from other similar products?

ease of providing the service

What is your favorite aspect of this product?

all the aspects are great

What do you dislike most about this product?

nothing to dislike in this product

What recommendations would you give to someone considering this product?

download a trial version before buying

Pros

  • Helps Innovate
  • Continually Improving Product
  • Caring
  • Generous Negotitation

William G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

IBM Control super B!

Likeliness to Recommend

9 /10

What differentiates IBM Maximo from other similar products?

IBM Control Desk is used in our company for managing IT assets, keeping tabs on how they're doing, and figuring out how to fix any problems that might arise that would prevent them from functioning at full capacity. In addition, the software assesses the level of damage or defect in the assets and the consequences of any implied fixes. Problems with intricate IT infrastructure are another area where IBM Control Desk excels. In short, aside from the integration aspect, this tool has everything that one user could ask for, and the fact that it is cloud software makes it a good choice for your business.

What is your favorite aspect of this product?

It's a control desk app, as the name suggests, but it's web-based, so you can access it from any device, anywhere. This sets it apart from other similar tools in the control room. It has top-notch service desk automation and management features. You can take advantage of the helpful service desk to manage requests and interactions regardless of your location or the device you're using. Highly configurable and user-friendly, it allows you to create a service desk that exactly fits your needs. With the right settings in place, IBM Control Desk can be used in a wide variety of situations.

What do you dislike most about this product?

There isn't much to dislike about this tool, but we can't ignore the fact that it works well with others. We can't believe how poorly it works with other programs. It is a serious issue that needs to be addressed by the programmers of this program.

What recommendations would you give to someone considering this product?

IBM Control Desk is an excellent choice if you need a tool to keep an eye on your network's hardware and software. It's also a great way to get your IT support staff and the people you're serving on the same page. While IBM Maximo is ideal for a wide variety of businesses, Control Desk is more narrow in scope.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Yasir L.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Reliable product

Likeliness to Recommend

7 /10

What differentiates IBM Maximo from other similar products?

SLA integrations, reports, and integration with other applications are the most valuable

What is your favorite aspect of this product?

Control Desk integrates with monitoring and event management capabilities in the IBM Cloud Pak to detect outages and automatically open trouble tickets

What do you dislike most about this product?

Connectivity is what bothers, can be much more robust for saas apps

What recommendations would you give to someone considering this product?

Helps managing multivendor multicloud environment

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Less Friendly Negotiation