What is IBM Maximo?
Keep critical assets operating at maximum efficiency with Maximo and IoT
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Maximo?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Import Export and Aggregation
End to End Lifecycle Management
Integrated Discovery
Data Center Analytics
Decentralized Management
Analytics and Reporting
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Also Featured in...
IBM Maximo Reviews
Prajual P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
IBM Control Desk - Simplifying IT Service Mastery
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
IBM Control Desk is really cool because it works like a helper that follows a set of smart rules called ITIL. These rules are like a guidebook that helps us manage IT services in a clear and organised way.
What is your favorite aspect of this product?
The self-service portal is like a helpful tool that lets users ask for help or tell about problems by themselves. This makes things easier for them and takes some tasks off the IT team's hands.
What do you dislike most about this product?
To keep IBM Control Desk working well, it needs regular check-ups and updates. This might mean extra work for the IT team.
What recommendations would you give to someone considering this product?
Look at what other people have said about using IBM Control Desk. Their experiences can give you a better idea of how good it is and help you decide if it's right for you.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2023
Does not pull in data from cloud service providers
Likeliness to Recommend
Pros
- Respectful
- Security Protects
- Helps Innovate
- Trustworthy
Cons
- Slower Product Innovation
- Commodity Features
- Less Efficient Service
Please tell us why you think this review should be flagged.
Muhammad A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jul 2023
Best ITSM platform easy to manage tickets.
Likeliness to Recommend
What differentiates IBM Maximo from other similar products?
Easy to use
What is your favorite aspect of this product?
Usability Feasibility
What do you dislike most about this product?
As far as I have used this platform for ITSM its best.
What recommendations would you give to someone considering this product?
Record Keeping IT ticket managment
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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