IBM Maximo IT Logo
IBM Maximo IT Logo
IBM

IBM Maximo IT

Composite Score
8.2 /10
CX Score
8.6 /10

What is IBM Maximo IT?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details

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IBM Maximo IT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
94%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo IT?

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0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Feature Ratings

Average 85

Work Order Management

94

End to End Lifecycle Management

92

Preventative and Corrective Maintenance

88

Analytics and Reporting

85

Supply Chain Management

84

User Configurable Fields

79

Decentralized Management

79

Financial Analysis

79

Vendor Capability Ratings

Average 85

Business Value Created

92

Usability and Intuitiveness

87

Availability and Quality of Training

86

Ease of Customization

85

Quality of Features

85

Ease of IT Administration

85

Ease of Data Integration

84

Ease of Implementation

84

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

IBM Maximo IT Reviews

Muhammad A.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Very easy to use tool and learn. Great Product.

Likeliness to Recommend

7 /10

What differentiates IBM Maximo IT from other similar products?

Not much comparison as Maximo was the first tool i got exposed to and it was very easy to start working on it without any relevant or intensive training.

What is your favorite aspect of this product?

Work order management and Purchase requisitions part were my favorite and mostly used.

What do you dislike most about this product?

i think the Project cycle was not very easy to understand.

What recommendations would you give to someone considering this product?

a good tool with almost everything available required on a site.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Efficient Service

Isuru W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Comprehensive Asset Management

Likeliness to Recommend

7 /10

What differentiates IBM Maximo IT from other similar products?

Integration Capabilities than others

What is your favorite aspect of this product?

Built-in reporting and analytics

What do you dislike most about this product?

High Implementation Cost

What recommendations would you give to someone considering this product?

If you prefer Industry Specialization this is the best

Pros

  • Reliable
  • Fair
  • Generous Negotitation
  • Security Protects

Samuel J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Has a powerful audit combination!

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful

What is your favorite aspect of this product?

strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc.

What do you dislike most about this product?

set up process just a little lengthy

What recommendations would you give to someone considering this product?

IBM Maximo is the best software for assets management!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing