What is IBM Maximo IT?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

IBM Maximo IT won the following awards in the IT Asset Management - Enterprise category

Filter By

IBM Maximo IT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo IT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
84%
Conflict Resolution:
91%
Strategy & Innovation:
88%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo IT?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
3% Negative
4% Neutral
93% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Feature Ratings

Average 80

Data Import Export and Aggregation

82

End to End Lifecycle Management

82

Data Center Analytics

79

Integrated Discovery

79

Analytics and Reporting

78

Decentralized Management

78

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Quality of Features

84

Business Value Created

83

Availability and Quality of Training

82

Ease of Customization

82

Ease of Implementation

82

Usability and Intuitiveness

82

Vendor Support

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

IBM Maximo IT Reviews

lisa d.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy implementation and easy to use

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

excellent asset managing capabilities

What is your favorite aspect of this product?

very helpful to organize your assets found in the company

What do you dislike most about this product?

slightly improvements are required on the dashboard but it is nearly perfect

What recommendations would you give to someone considering this product?

use it to manage your assets so you save a lot of efforts and time

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Mustafa M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2023

One of the best products provided by IBM

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

ease of providing the service

What is your favorite aspect of this product?

all the aspects are great

What do you dislike most about this product?

nothing to dislike in this product

What recommendations would you give to someone considering this product?

download a trial version before buying

Pros

  • Helps Innovate
  • Continually Improving Product
  • Caring
  • Generous Negotitation

William G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

IBM Control super B!

Likeliness to Recommend

9 /10

What differentiates IBM Maximo IT from other similar products?

IBM Control Desk is used in our company for managing IT assets, keeping tabs on how they're doing, and figuring out how to fix any problems that might arise that would prevent them from functioning at full capacity. In addition, the software assesses the level of damage or defect in the assets and the consequences of any implied fixes. Problems with intricate IT infrastructure are another area where IBM Control Desk excels. In short, aside from the integration aspect, this tool has everything that one user could ask for, and the fact that it is cloud software makes it a good choice for your business.

What is your favorite aspect of this product?

It's a control desk app, as the name suggests, but it's web-based, so you can access it from any device, anywhere. This sets it apart from other similar tools in the control room. It has top-notch service desk automation and management features. You can take advantage of the helpful service desk to manage requests and interactions regardless of your location or the device you're using. Highly configurable and user-friendly, it allows you to create a service desk that exactly fits your needs. With the right settings in place, IBM Control Desk can be used in a wide variety of situations.

What do you dislike most about this product?

There isn't much to dislike about this tool, but we can't ignore the fact that it works well with others. We can't believe how poorly it works with other programs. It is a serious issue that needs to be addressed by the programmers of this program.

What recommendations would you give to someone considering this product?

IBM Control Desk is an excellent choice if you need a tool to keep an eye on your network's hardware and software. It's also a great way to get your IT support staff and the people you're serving on the same page. While IBM Maximo is ideal for a wide variety of businesses, Control Desk is more narrow in scope.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy