What is IBM Cloud Pak for Business Automation?
IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
94 Plan to Renew
76 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Cloud Pak for Business Automation?
Pros
- Respectful
- Client Friendly Policies
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Process Management
Business Rules Management
BPM Workflow and Approvals
Deployment
Process Monitoring and Optimization
Process Modelling and Design
Knowledge and Document Management
Process Simulation and Execution
Form and Report Building
Analytics and Reporting
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Vendor Support
IBM Cloud Pak for Business Automation Reviews
Shaharyar Y.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
All the product set in this cloud Pak arefantastic
Likeliness to Recommend
What differentiates IBM Cloud Pak for Business Automation from other similar products?
IBM cloud Pak for Business Automation provides a set of tools / products combine in a single pack which enhance the productivity of your environment. Not seen this with any other product or principle.
What is your favorite aspect of this product?
I mostly used IBM Process Mining and RPA. Recently I like the way IBM PM provides analytics and predicts the flaws present in your existing business processes.
What do you dislike most about this product?
There is not documentation available for Task Simulation and also IBM representatives does not suggest to use this feature set as this can be a time taking process.
What recommendations would you give to someone considering this product?
For IBM process mining I would say the product right now Is in initial stage, it will take time for the market to understand its uniqueness.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Joel C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Great program but very expensive.
Likeliness to Recommend
What differentiates IBM Cloud Pak for Business Automation from other similar products?
When compared to the costs of other programs, the initial setup and ongoing maintenance of this one might be quite expensive for smaller companies.
What is your favorite aspect of this product?
IBM Cloud PAK's finest quality is that it is a simple platform for integrating cloud and on-premises data and applications. This not only aids in tracking the data and ensuring a smooth integration of systems, but it also gives a bird's-eye view of the data flow between various platforms.
What do you dislike most about this product?
When new product updates are produced on a regular basis, it creates a challenge for us since we need to refer to the product documentation to ensure that we are always up to date and on the cutting edge of the industry.
What recommendations would you give to someone considering this product?
I recommend this program because it offers a highly effective solution for integrating various platforms and facilitating the retrieval of pertinent information through data processing across several systems. This ability contributes to the enhancement of precise management decision-making.
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
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Amie W.
- Role: Public Sector
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
Powerful monitoring software.
Likeliness to Recommend
What differentiates IBM Cloud Pak for Business Automation from other similar products?
This is a very great tool for infrastructure analysis and root cause determination in small or large enterprises. Many of the important features I discovered convinced me to use this software. It's fantastic to have active monitoring, predictive analysis of errors or alarms, service level control, and full user administration.
What is your favorite aspect of this product?
The ability to have real-time notifications, synthetic monitoring of online or cloud-based apps, as well as appropriate tracking and monitoring, is what I value most about the Business Process Monitor tool. Acquire the needs, delivery parameters, and concept that incorporates timetable first. Service confluence will be the key focus, where challenges are instantly presented as a cost.
What do you dislike most about this product?
Adaptation is not always simple, and progress requires more knowledge and comprehension. I object to the need that labeling be done at the agent level as opposed to the GUI. The biggest problem facing our business, in my opinion, is labels. It's a tad pricy in my opinion, and I'd prefer it to be more integrated with other products.
What recommendations would you give to someone considering this product?
This tool supports synthetic monitoring, which provides real-time statistics on the application's availability. While maximizing infrastructure use, it gives real-time monitoring that offers crucial visibility into persistently low regions. The device's AI is also quite smart and effective at identifying potential underlying causes of problems.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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