Huntress Labs Incorporated

Huntress Managed Security Platform

Composite Score

8.4 /10

CX Score

8.4 /10

18 Reviews Write a Review

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What is Huntress Managed Security Platform?

The Huntress Managed Security Platform quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard. Protecting endpoints and Microsoft 365 identities doesn’t happen magically. See the features and services that act as our platform’s foundation.

Company Details

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Awards & Recognition

Huntress Managed Security Platform won the following awards in the Managed Detection & Response category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

Huntress Managed Security Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Huntress Managed Security Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Huntress Managed Security Platform?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 90

Incident Management

Proactive Threat Hunting

Real-Time Threat and Anomaly Detection

Threat Intelligence

24/7/365 Security Monitoring

Prevention

Technology Management

Risk Scoring & Remediation Act

Standardized Playbooks

Use of the MITRE ATT&CK Framework

Use of ML

Vendor Capability Ratings

Average 85

Vendor Support

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Ease of Customization

Also Featured in...

Endpoint Detection & Response

Score 8.3

View Huntress Managed Security Platform in this category (opens in a new tab)

Huntress Managed Security Platform Reviews

Brian C.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

A pleasure to work with!

Likeliness to Recommend

10 /10

What differentiates Huntress Managed Security Platform from other similar products?

Their innovation and the amount they give back to the IT community, Huntress releases alerts and fixes and offers training for the entire IT community, that is how we actually found them to begin with. They are very customer first and going above and beyond is just their normal.

What is your favorite aspect of this product?

Ease of use, helpfulness of support to resolve the actual issue not pass it off. Support will help you not only fix their software, but also resolve the security issues the software found. We feel like Huntress is more a part of our team then our vendor.

What do you dislike most about this product?

Better usages training would be helpful, its easy to pick up but new employees need some time to get up to speed. A video training series would be a great help.

What recommendations would you give to someone considering this product?

Don't wait, not only are you getting a great product but a great partner that adds real value to your IT team.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Huntress Managed Security Platform

What is Huntress Managed Security Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Huntress Managed Security Platform Ratings

94 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Huntress Managed Security Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Standardized Playbooks Standardized playbooks contain procedures, standards, and anticipated results from incident response. Reduces threat dwell time and time to close the event.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Endpoint Detection & Response

Huntress Managed Security Platform Reviews

Brian C.

A pleasure to work with!

Likeliness to Recommend

Pros

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Feature Ratings

Incident Management

Proactive Threat Hunting

Real-Time Threat and Anomaly Detection

Threat Intelligence

24/7/365 Security Monitoring

Prevention

Technology Management

Risk Scoring & Remediation Act

Standardized Playbooks

Use of the MITRE ATT&CK Framework

Use of ML

Vendor Capability Ratings

Vendor Support

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Ease of Customization