Huntress Labs Incorporated

Huntress Managed Security Platform

Composite Score

8.3 /10

CX Score

8.4 /10

18 Reviews Write a Review

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What is Huntress Managed Security Platform?

The Huntress Managed Security Platform quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard. Protecting endpoints and Microsoft 365 identities doesn’t happen magically. See the features and services that act as our platform’s foundation.

Company Details

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Awards & Recognition

Huntress Managed Security Platform won the following awards in the Endpoint Detection & Response category

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11 Top Rated Capabilities

9 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

8 Top Rated Features

2023

Huntress Managed Security Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Huntress Managed Security Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

98 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

100

Product Experience

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 93%
Conflict Resolution:: 100%
Strategy & Innovation:: 94%
Service Experience:: 99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Huntress Managed Security Platform?

11% Negative

0% Neutral

89% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 90

Automated Threat Response

Continuous Monitoring

Agent Efficiency

Intrusion Detection Prevention

Behavioural Analytics

Task Prioritization

Malware Identification Accuracy

Machine Learning

IOC Consumption

IOC Tools

Whitelisting Blacklisting

Vendor Capability Ratings

Average 90

Vendor Support

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Customization

Also Featured in...

Managed Detection & Response

Score 8.4

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Huntress Managed Security Platform Reviews

Brian C.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

A pleasure to work with!

Likeliness to Recommend

10 /10

What differentiates Huntress Managed Security Platform from other similar products?

Their innovation and the amount they give back to the IT community, Huntress releases alerts and fixes and offers training for the entire IT community, that is how we actually found them to begin with. They are very customer first and going above and beyond is just their normal.

What is your favorite aspect of this product?

Ease of use, helpfulness of support to resolve the actual issue not pass it off. Support will help you not only fix their software, but also resolve the security issues the software found. We feel like Huntress is more a part of our team then our vendor.

What do you dislike most about this product?

Better usages training would be helpful, its easy to pick up but new employees need some time to get up to speed. A video training series would be a great help.

What recommendations would you give to someone considering this product?

Don't wait, not only are you getting a great product but a great partner that adds real value to your IT team.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Filza W.

Role: Finance
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

not to easy to use for beginners

Likeliness to Recommend

9 /10

What differentiates Huntress Managed Security Platform from other similar products?

its detection response speed

What is your favorite aspect of this product?

user interface and operations

What do you dislike most about this product?

nothing for me

What recommendations would you give to someone considering this product?

its a best EDR for maintaining your system secure

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

MUHAMMAD S.

Role: Vendor Management
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Little bit complicated to jse

Likeliness to Recommend

10 /10

What differentiates Huntress Managed Security Platform from other similar products?

Its responsiveness

What do you dislike most about this product?

Not at all

What recommendations would you give to someone considering this product?

Most cheapest as compare to other EDR

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Huntress Managed Security Platform

What is Huntress Managed Security Platform?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Huntress Managed Security Platform Ratings

98 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Huntress Managed Security Platform?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Threat Response Automatic response to threats.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Task Prioritization Ability to assign a priority to tasks.

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

Machine Learning Can provide deep behavioural insights.

IOC Consumption Ability to consume IOCs.

IOC Tools Full export capabilities are simple to execute.

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Managed Detection & Response

Huntress Managed Security Platform Reviews

Brian C.

A pleasure to work with!

Likeliness to Recommend

Pros

Filza W.

not to easy to use for beginners

Likeliness to Recommend

Pros

MUHAMMAD S.

Little bit complicated to jse

Likeliness to Recommend

Pros

Most Popular Huntress Managed Security Platform Comparisons

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Feature Ratings

Automated Threat Response

Continuous Monitoring

Agent Efficiency

Intrusion Detection Prevention

Behavioural Analytics

Task Prioritization

Malware Identification Accuracy

Machine Learning

IOC Consumption

IOC Tools

Whitelisting Blacklisting

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Customization