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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Hubstaff
8.3 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
0% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 87

Task Tracking

88

Dashboards and Reporting

88

Application and URL Monitoring

87

Document and File Tracking

87

Screenshots

87

Domain Blocking

85

Productivity Analysis

85

Timesheet

85

Alerts

84

Keystroke Recording

84

Location Tracking

82

Vendor Capability Ratings

Average 85

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

86

Vendor Support

86

Quality of Features

86

Ease of Data Integration

86

Ease of IT Administration

86

Availability and Quality of Training

84

Usability and Intuitiveness

83

Ease of Customization

81

Business Value Created

81

Hubstaff Reviews

Sam-Narcis T.

  • Role: Human Resources
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Top Time Tracking Software.

Likeliness to Recommend

10 /10

What differentiates Hubstaff from other similar products?

Additionally, the ability to take screenshots is beneficial, especially for those that handle sensitive information. I appreciate the drop-down menu's inclusion because I am constantly adding time to my timesheet. It truly saves time. The program is simple to use, particularly if you've just started freelancing or working remotely for a client.

What is your favorite aspect of this product?

We have a fantastic international staff, and Hubstaff dramatically assists us. They are very reliable. We resolved an internal disagreement on how to handle some finances, which led to the promotion of one employee and the termination of another. All of this was verified thanks to the time and activity tracking feature of this software. Hubstaff's ability to make managing a remote team is appealing.

What do you dislike most about this product?

During using the application, I discovered several bugs. It needs more granularity because it is impossible to use decimal points of hours (or minutes). The time for the next day is occasionally added to the previous day because it doesn't reset after 24 hours. Since only the quantity of mouse movement and keyboard use is considered, getting a high productivity score can take time and effort.

What recommendations would you give to someone considering this product?

It does help a lot in finding workers who are engaging in unrelated activities while they should be working. Because of the percentage of work and movement, you can roughly determine whether the worker is idle. The program also has many helpful features, like the ability to add or change your monitored time in case you forget to clock in or out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samoruni G.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Better Employee Management and Monitoring

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

With Hubstaff, there is better and improved productivity thanks to effective management and monitoring of employee performance

What is your favorite aspect of this product?

I like that Hubstaff is seamless to use and makes tracking and monitoring easy With Hubstaff, it becomes easy to boost productivity

What do you dislike most about this product?

Never experienced any dislikes as Hubstaff has been working as it should

What recommendations would you give to someone considering this product?

I recommend Hubstaff as it is the best I have used in employee monitoring. It has all the important features for business

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Amanda P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The most effective means of observing employees

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Hubstaff controls our labor activity and makes it clear if a person is working or not. I can monitor my activities and screen time with Hubstaff, which also offers the workforce with precise data and screenshots. Working with this tool was incredibly fun for me. Hubstaff greatly aids me.

What is your favorite aspect of this product?

The most useful feature for clients is the ability to view how and how long a client's staff has been working. Hubstaff Time Monitor is a very popular website with many advantages. As an SEO consultant, it has greatly aided me in being careful of how I spend my time expanding and sustaining my business.

What do you dislike most about this product?

The Hubstaff's inability to simply track over time is the biggest problem. We are missing this because all of our staff are paid hourly. Its value is diminished because it lacks a function for computing over time.

What recommendations would you give to someone considering this product?

Hubstaff is a great resource for managing project costs for remote teams. We were able to streamline our processes and determine how long each job took. We appreciate all that Hubstaff has done for us. It is a wonderful tool. Give it a try if you wish to monitor effectively.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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