Hubstaff Logo
Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Hubstaff
8.0 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

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2% Negative
0% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 86

Task Tracking

88

Dashboards and Reporting

88

Application and URL Monitoring

86

Screenshots

86

Document and File Tracking

86

Domain Blocking

86

Timesheet

84

Keystroke Recording

84

Productivity Analysis

84

Alerts

84

Location Tracking

82

Vendor Capability Ratings

Average 84

Breadth of Features

86

Ease of Data Integration

86

Quality of Features

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Ease of IT Administration

85

Ease of Implementation

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of Customization

80

Business Value Created

80

Hubstaff Reviews

Manuel P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

A Great Tracking Tool

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Hubstaff helps us in managing our businesses in many matters by focusing on what matters for incorporation. It works brilliantly for all types of businesses, especially for businesses based in remote areas employees. It makes it possible and easy for tracking the movements of remote workers.

What is your favorite aspect of this product?

As a part of managing staff, I would say that it is the best tracking system when can ever demand. I do not have to ask the employees about their performance individually instead I can take a view of their activities through the dashboard. Everything is intuitive, especially its interface which is highly user-friendly in functioning.

What do you dislike most about this product?

I haven’t noticed any considerable drawback or dislike since I am using it. Hubstaff tracks each and everything an employee is doing. This thing sometimes creates concerns for the employee but one should not forget that its main function is to track everything to fulfill what it says.

What recommendations would you give to someone considering this product?

It is highly recommended for a business that needs a deep view of its trades and ongoing workings. It is an amazing application having all we need. I also find it helpful in a way that it does not need the user to sign whenever he needs it. You can even pause whenever you intend to.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Samuel J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

good software integrates with many platforms

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Time and tasks are tracked easily and hours are accounted for.

What is your favorite aspect of this product?

Time tracking option performs very accurately.

What do you dislike most about this product?

Sometimes it doesn't reset after 24 hours

What recommendations would you give to someone considering this product?

good value

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Benjamin B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Efficient and clever employee performance tool

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Hubstaff has so far provided us with a ton of fantastic capabilities, but the software monitoring option is still lacking. As a result, we are incapable of evaluating which applications or how much time our employees spend using these while using the Hubstaff program. When it comes to employee monitoring Hubstaff is our preferred time and performance tracking system, providing us with a number of advantages that competitors don't. Due to its improved functionality and user-friendly interface, it is becoming more and more useful.

What is your favorite aspect of this product?

The simple and precise time and performance monitoring functionality is its strongest feature. Furthermore, HubStaff appears to be quite attractive, practical, and very functional when compared to other apps I've tried for similar purposes. Another aspect of HubStaff that I appreciate the most is that, unlike other time monitoring applications, it is not incredibly burdensome.

What do you dislike most about this product?

Hubstaff's drawback is that it can only take screenshots once, nearly twice, or thrice every 10 minutes, while we are unable to record video of our employees' PC displays as they are in use. I had many systems crashes during user timesheet logins throughout the course of some previous projects.

What recommendations would you give to someone considering this product?

The reason I believed it would work for other companies is that, despite the fact that it appears to require a lot of PC resources due to its superior quality and functionality, it doesn't actually take a lot of PC resources. Hubstaff is a powerful and affordable alternative that any company can utilize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity