Hubstaff Customer Reviews 2025 | SoftwareReviews

Hubstaff

Composite Score

7.9 /10

CX Score

8.1 /10

40 Reviews Write a Review

Claim Software

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

Filter By

5 Top Rated Capabilities

7 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

6 Top Rated Features

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

94 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 90%
Conflict Resolution:: 96%
Strategy & Innovation:: 96%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative

4% Neutral

94% Positive

Pros

Trustworthy
Reliable
Inspires Innovation
Respectful

Feature Ratings

Average 86

Task Tracking

Dashboards and Reporting

Screenshots

Domain Blocking

Document and File Tracking

Application and URL Monitoring

Keystroke Recording

Timesheet

Productivity Analysis

Alerts

Location Tracking

Vendor Capability Ratings

Average 83

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Business Value Created

Hubstaff Reviews

Natalia E.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Excellent tool to track team's productivity

Likeliness to Recommend

10 /10

What differentiates Hubstaff from other similar products?

It allows you to manage projects, team members, payments, and productivity in only one place.

What is your favorite aspect of this product?

The measurement of my team members' value

What do you dislike most about this product?

It's easy to forget to turn it on/off. It doesn't matter how many alerts you have previously set up

What recommendations would you give to someone considering this product?

It's affordable and helps you understand your team's productivity and manage time vs cost per employee, tasks, and projects.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Murimi K.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Better Employee Monitoring Features With Hubstaff

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Hubstaff offers the best time and project management which enhances productivity. In addition, it offers many other features for employee monitoring including time tracking,.

What is your favorite aspect of this product?

The software is multi-purpose and a must have in the HR department. The software is affordable and offers some of the best features for employee monitoring. The software is so easy to use I like the ability to track work hours It's easy to invoice clients with this software

What do you dislike most about this product?

Hubstaff is a resourceful software and has shown no defects yet.

What recommendations would you give to someone considering this product?

For employee monitoring, Hubstaff is king. It offers more than just tracking and you get to enjoy addition feature at no extra cost. I recommend it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Saurabh S.

Role: Industry Specific Role
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

This will take away your stress of monitor staff.

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

What really differentiate Hubstaff from other is that how easy to set it up and run. It barely takes minute or so comparing to other similar product out there.

What is your favorite aspect of this product?

Favorite thing about this, i would say the detail reporting that it provides on each employees time spent and that really help us underline the appropriate measures whether be it training to improve productivity or other action.

What do you dislike most about this product?

GPS tracking can be invasion of employees privacy, if policies are not defined well to protect right to privacy outside the work commitment.

What recommendations would you give to someone considering this product?

This is All-in-One product from monitoring the employees performance, productivity and indentifing the area to improve through training or promotion etc.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Hubstaff

What is Hubstaff?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Hubstaff Ratings

85 Likeliness to Recommend

2 Since last award

94 Plan to Renew

4 Since last award

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Hubstaff?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Tracking Detailed tracking of individual or team tasks, including effort, time spent, and completion percentage.

Dashboards and Reporting Summary of time and activity data, detailed reporting by users or projects and view productivity trends to better understand how employees work.

Screenshots The ability to capture screenshots manually or through random screen capture.

Domain Blocking Ability to restrict access to certain websites.

Document and File Tracking Monitor how files and documents are being utilized and distributed thought the organization.

Application and URL Monitoring Tracking of what URLs and applications users visited and time spent on different sites.

Keystroke Recording Records and archives all user keystrokes.

Timesheet Time and attendance tracking for scheduled shifts, monitoring employee log in/out functions.

Productivity Analysis Indicators to track efforts spend on activities, to allow for identification of improvement opportunities.

Alerts Reminders or notifications for administrators of behaviours in employee activity, site usage etc.

Location Tracking Real-time GPS locating monitoring of employees.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Hubstaff Reviews

Natalia E.

Excellent tool to track team's productivity

Likeliness to Recommend

Pros

Murimi K.

Better Employee Monitoring Features With Hubstaff

Likeliness to Recommend

Pros

Saurabh S.

This will take away your stress of monitor staff.

Likeliness to Recommend

Pros

Most Popular Hubstaff Comparisons

Time Doctor

DeskTime

Insightful Employee Monitoring

ActivTrak

Monitask

Veriato User Activity Monitoring

2
Since last award

4
Since last award

2
Since last award

Feature Ratings

Task Tracking

Dashboards and Reporting

Screenshots

Domain Blocking

Document and File Tracking

Application and URL Monitoring

Keystroke Recording

Timesheet

Productivity Analysis

Alerts

Location Tracking

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Business Value Created