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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Hubstaff
8.3 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
0% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 87

Task Tracking

88

Dashboards and Reporting

88

Application and URL Monitoring

87

Document and File Tracking

87

Screenshots

87

Domain Blocking

85

Productivity Analysis

85

Timesheet

85

Alerts

84

Keystroke Recording

84

Location Tracking

82

Vendor Capability Ratings

Average 85

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

86

Vendor Support

86

Quality of Features

86

Ease of Data Integration

86

Ease of IT Administration

86

Availability and Quality of Training

84

Usability and Intuitiveness

83

Ease of Customization

81

Business Value Created

81

Hubstaff Reviews

Lisa H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best employee monitoring tool that manages

Likeliness to Recommend

10 /10

What differentiates Hubstaff from other similar products?

For both myself and the contractors I hire, I'm fixing time tracking. This tool both helps me be aware of how I spend my time right now and gives me a sense of the potential of my company. Strategic planning benefits from this. It lowers our expenses while requiring less labor and producing higher-quality output.

What is your favorite aspect of this product?

We use Hubstaff as a digital team to track time and manage payroll for all remote workers. It is a highly thorough tool that enables the addition of several projects and the time tracking of an employee on each project. It offers a dashboard with user-friendly and practical online timesheets. It produces screenshots of employees' activity and allows users to annotate time spent tracking.

What do you dislike most about this product?

Although Hubstaff is moving in the right direction, occasionally the notifications are delayed when we utilize the Chrome extension for Hubstaff. In addition, if a user neglects to press the tracking button, Hubstaff ought to give him a reminder. We occasionally have difficulty working as a result of this issue.

What recommendations would you give to someone considering this product?

Hubstaff is a great resource for managing project costs for remote teams. We were able to streamline our processes and determine how long each job took. It improves our business much more than we anticipated, therefore anyone looking to expand their company and adequately oversee operations should use it.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Saves Time

Thomas W.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Magnificent personal service application.

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

This application has allowed our company to monitor the time that employees spend on each project. Control production even if there is no web connection. Provides a single interface. Each activity can be customized to suit the demands of the project. It allows you to perform a weather search from anywhere. Likewise, it provides effective information to establish how many hours are required to do a project.

What is your favorite aspect of this product?

This tool has a clean and intuitive user interface and provides reporting functions. It allows you to conduct business safely by incorporating it into other applications which generates great results. This robust application supplies everything you need to manage computers effectively. Approve team leads to reissue users invoices, pay employees based on their work periods, and view detailed reports. Moreover, it provides an online timesheet dashboard.

What do you dislike most about this product?

Hubstaff is a high-end software, but it has some drawbacks that need to be highlighted, it has tools that are not customizable, they should provide more flexibility, because it does not approve of disabling manual editing of observations within certain tasks. The aggregation to the payroll is very heavy at the time of starting. Navigating the payee interface is difficult. The cost is a bit high compared to other software.

What recommendations would you give to someone considering this product?

Hubstaff looks great and works great. The systematization of the payroll has been one of the best benefits that our company obtained, since we established the payroll manually. The combination has saved us hours on payroll and gives managers a better representation of how hard their employees are working. I recommend this app because it helps organizations gain better productivity through better project and team management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Easy to use and customize but needs more features

Likeliness to Recommend

6 /10

Pros

  • Respectful
  • Client Friendly Policies
  • Altruistic
  • Acts with Integrity

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

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