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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Hubstaff
8.3 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
0% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 87

Task Tracking

88

Dashboards and Reporting

88

Application and URL Monitoring

87

Document and File Tracking

87

Screenshots

87

Domain Blocking

85

Productivity Analysis

85

Timesheet

85

Alerts

84

Keystroke Recording

84

Location Tracking

82

Vendor Capability Ratings

Average 85

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

86

Vendor Support

86

Quality of Features

86

Ease of Data Integration

86

Ease of IT Administration

86

Availability and Quality of Training

84

Usability and Intuitiveness

83

Ease of Customization

81

Business Value Created

81

Hubstaff Reviews

Tracy T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The effective means of raising staff performance.

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

I can easily keep an eye on my team in real-time with Hubstaff and know that they are working. Additionally, I have the ability to estimate the time and productivity of my staff members for particular jobs. It is streamlined and blends in flawlessly with the background.

What is your favorite aspect of this product?

Hubstaff is a highly thorough tool that enables the addition of several projects and the time tracking of an employee on each project. Hubstaff offers a dashboard with user-friendly and practical online timesheets. Hubstaff produces screenshots of employees' activity and allows users to annotate time spent tracking. It makes it simple for me to switch from working in the office to working from home.

What do you dislike most about this product?

Hubstaff completely relies on mouse and keyboard activity, but they also need to pay attention to screen time. Because of their work, content writers consistently display low activity. Not all employees can use Hubstaff; some prefer to make calls and attend meetings over working at a desk.

What recommendations would you give to someone considering this product?

Hubstaff is a fantastic platform for organizations of all sizes that don't require or aren't ready for a comprehensive and more expensive time management system. Hubstaff covers all significant facets of timing and monitoring. This was great to deal with, and I'd also suggest it to you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

mira s.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Employees tracking tool

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

It serves as a central hub for managing our staff as it assists our project in managing time spent by workers on specific tasks in order to account for their working hours and how they are used. It gives us a better understanding of how our workload is being divided.

What is your favorite aspect of this product?

We used it for tracking our employees. We can easily track the time spent on each activity and reduce their idle time in addition to allowing me to supervise and coordinate their work. It's incredible. I can filter the dashboard and choose the timeframe to examine along with the percentage of actions.

What do you dislike most about this product?

I don't like how time can sometimes carry over to the next day due to time zones because it's not a true reflection of what I accomplished for the day. Everything is automatically marked as billable is something I detest. incredibly annoying.

What recommendations would you give to someone considering this product?

Hubstaff has made it simple for us to keep track of, evaluate, and pay our team members spread across numerous locations because the vast majority of them work in foreign nations so if your scenario is the same then you must try to improve business productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Brooke R.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy and efficient to monitor the work performance

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

I used to struggle a lot with working the hourly contract, but ever since I learned about Hubstaff Time Tracker, I have had no issues doing so. Through this experience, I have also learned a lot about Time Tracker. For us, this is excellent!

What is your favorite aspect of this product?

I can now easily track how much time employees spend working on a project while working remotely thanks to Hubstaff. I adore how wonderful Hubstaff is at tracking productivity and time even without an internet connection. We may filter the dashboard and choose the timeframe to examine along with the percentage of actions. It immediately discards that period and removes the screenshots if we have 0% activity.

What do you dislike most about this product?

I have to put in a particular number of hours, and occasionally I have to fake cursor movement since I know I can finish a project sooner than anticipated. Being monitored is never something I especially enjoy as an employee. I had many system crashes during user timesheet logins throughout the course of the previous year.

What recommendations would you give to someone considering this product?

For small to all-sized enterprises that aren't ready for or don't want a substantial and more expensive time management solution, this is a great platform. It covers all significant facts of timing and monitoring. Utilizing this tool improves and adds value to your company or organization.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Respectful

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