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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Hubstaff
8.3 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
0% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 87

Task Tracking

88

Dashboards and Reporting

88

Application and URL Monitoring

87

Document and File Tracking

87

Screenshots

87

Domain Blocking

85

Productivity Analysis

85

Timesheet

85

Alerts

84

Keystroke Recording

84

Location Tracking

82

Vendor Capability Ratings

Average 85

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

86

Vendor Support

86

Quality of Features

86

Ease of Data Integration

86

Ease of IT Administration

86

Availability and Quality of Training

84

Usability and Intuitiveness

83

Ease of Customization

81

Business Value Created

81

Hubstaff Reviews

Alberta A.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Automate Professional Services with Hubstaff PSA

Likeliness to Recommend

10 /10

What differentiates Hubstaff from other similar products?

Hubstaff is a huge assistance to us with time and activity tracking, and we have a fantastic foreign team of Filipino employees. Despite how dependable they are, it's good to know that they are truly performing their duties effectively. We were able to settle an internal disagreement on how to handle some finances thanks to the screen capture program.

What is your favorite aspect of this product?

For working remotely, Hubstaff's advantages are incredibly beneficial. It displays my total time spent on a certain activity and browser. Additionally, it is user-friendly and makes it simple to add lost time to your timesheet if the clock stops. In particular, the tool is simple to use if you've recently begun freelancing or working remotely for a client. Tracking your duties with it is also beneficial.

What do you dislike most about this product?

Because of the activity structure in place, I would say working with Hubstaff can occasionally become stressful. I understand how they evaluate activity, but even if I do, I do think it can be healthful to watch for an activity indication every single second, especially when certain affiliate companies aim for activity levels every single minute.I also find some of the features to be a bit redundant and unnecessary. For instance, I can't see much of a reason why we need to have separate start and stop buttons when we already have the task timer running on its own.

What recommendations would you give to someone considering this product?

Hubstaff provides a fantastic job as a time tracking, payment management, and employee monitoring programmer. It is fairly thorough, useful, and even enjoyable to use, and it does assist many businesses in keeping track of their personnel (when you look at it from thfromowser). I have no complaints other than the outdated Windows application, which has numerous issues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Benjamin B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Efficient and clever employee performance tool

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Hubstaff has so far provided us with a ton of fantastic capabilities, but the software monitoring option is still lacking. As a result, we are incapable of evaluating which applications or how much time our employees spend using these while using the Hubstaff program. When it comes to employee monitoring Hubstaff is our preferred time and performance tracking system, providing us with a number of advantages that competitors don't. Due to its improved functionality and user-friendly interface, it is becoming more and more useful.

What is your favorite aspect of this product?

The simple and precise time and performance monitoring functionality is its strongest feature. Furthermore, HubStaff appears to be quite attractive, practical, and very functional when compared to other apps I've tried for similar purposes. Another aspect of HubStaff that I appreciate the most is that, unlike other time monitoring applications, it is not incredibly burdensome.

What do you dislike most about this product?

Hubstaff's drawback is that it can only take screenshots once, nearly twice, or thrice every 10 minutes, while we are unable to record video of our employees' PC displays as they are in use. I had many systems crashes during user timesheet logins throughout the course of some previous projects.

What recommendations would you give to someone considering this product?

The reason I believed it would work for other companies is that, despite the fact that it appears to require a lot of PC resources due to its superior quality and functionality, it doesn't actually take a lot of PC resources. Hubstaff is a powerful and affordable alternative that any company can utilize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Vincenzo S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Beneficial tool to track employee working time

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Hubstaff, which is an exclusive, efficacious, and adaptive employee monitoring software, is the only one we can rely on to monitor the performance and work of our employees and to enable them to make the greatest use of their time. This platform, which we use around the clock, is crucial to all of our business divisions.

What is your favorite aspect of this product?

It provides an extensive and distinctive combination of time, performance, and personnel monitoring tools that make it incredibly easy for us to oversee and reward our employees conveniently and in accordance with their work while also boosting our company's efficiency. When it comes to overseeing our remote workforce, it gets more wonderful and effective for us. Its project management software integration is incredibly great and helpful.

What do you dislike most about this product?

The only drawback that we have been facing for a while is that we are only able to establish payment for the entire project, which is meaningless if a worker wants to be paid according to his or her working hours. I would like to see Hubstaff practical also in this area.

What recommendations would you give to someone considering this product?

Everyone in the modern workplace is searching for a practical, automated solution that will enable them to operate more productively. Hubstaff is a highly effective, completely intuitive, and reliable platform that also provides 24/7 customer care with satisfying results. Hubstaff is, in my opinion, far cuter and more useful than the other options on the market.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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