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Hubstaff Logo
Hubstaff

Hubstaff

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Hubstaff
8.3 /10

What is Hubstaff?

Hubstaff helps businesses reach new levels of productivity through better team, project, and time management. Hubstaff (hubstaff.com) time tracking software is used by over 10,000 teams across the world that want to achieve more. Track work hours, pay team members, invoice clients, see in-depth reporting, and more through our web dashboard, desktop, and mobile apps.

Company Details


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Awards & Recognition

Hubstaff won the following awards in the Employee Monitoring category

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Hubstaff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hubstaff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hubstaff?

2% Negative
0% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 87

Task Tracking

88

Dashboards and Reporting

88

Application and URL Monitoring

87

Document and File Tracking

87

Screenshots

87

Domain Blocking

85

Productivity Analysis

85

Timesheet

85

Alerts

84

Keystroke Recording

84

Location Tracking

82

Vendor Capability Ratings

Average 85

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

86

Vendor Support

86

Quality of Features

86

Ease of Data Integration

86

Ease of IT Administration

86

Availability and Quality of Training

84

Usability and Intuitiveness

83

Ease of Customization

81

Business Value Created

81

Hubstaff Reviews

Samuel J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

good software integrates with many platforms

Likeliness to Recommend

9 /10

What differentiates Hubstaff from other similar products?

Time and tasks are tracked easily and hours are accounted for.

What is your favorite aspect of this product?

Time tracking option performs very accurately.

What do you dislike most about this product?

Sometimes it doesn't reset after 24 hours

What recommendations would you give to someone considering this product?

good value

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James I.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Efficacious, and adaptive employee monitoring tool

Likeliness to Recommend

8 /10

What differentiates Hubstaff from other similar products?

I've been using this contemporary employee monitoring tool for a while now, and it meets all of my job requirements with no problems that I previously had with other platforms. Hubstaff has shown to be more beneficial and simple for us to use. Everything is still personalized for us, and we are considering implementing it across the board to maximize its potential.

What is your favorite aspect of this product?

What a fantastic product we have found; we are delighted with its usefulness and adore how it simplified the entire procedure. It is a lot simpler to keep track of the time we have spent working on a particular project, and we can effortlessly stop if we want to. Another beautiful characteristic is that it is not as hefty and cumbersome as some. Because it offers a clearer image of everything, even new employees may operate it with ease.

What do you dislike most about this product?

Compared to other personnel tracking software, Hubstaff is slightly more costly but it is also more helpful and effective. The tool and help desk are both capable and provide satisfaction. My MacBook app freezes and crashes far too occasionally.

What recommendations would you give to someone considering this product?

The application is simple to use and significantly stronger than those of the competition. It is a very adaptable software that provides complete time records and Screenshots for assessing employee performance. Users can quickly stop and start time tracking as necessary. A good option is one that can be perfectly set up.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Frances C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Incredibly innovative and productive platform

Likeliness to Recommend

8 /10

What differentiates Hubstaff from other similar products?

What aggravates me the most is that it occasionally fails to add a timing option to a new job or assignment I have added to the project management program. I advise them to start by solving this issue. It would be preferable if the reporting features were more advanced. If we contrast the capabilities of Hubstaff with that of competitors, we observe that it is a thorough solution that performs tracking and monitoring thoroughly while using fewer resources. Hubstaff employee monitoring system offers screenshots, reporting, task monitoring, fund predictions, and budget settings thoroughly for each project and client.

What is your favorite aspect of this product?

The addition of numerous projects and the time tracking of a worker on every project have both been made possible by the very efficient and clever solution that is Hubstaff. It has the potential to completely transform our company. Both a desktop and a web application are offered, and installation is effortless. Additionally, it delivers a wonderfully cute dashboard with user-friendly and informative virtual timecards.

What do you dislike most about this product?

It occasionally dives within the web dashboards, so it's a minor issue and doesn't bother me too much. The thing that actually frustrates me is the lack of ability to define distinct hourly rates for each team member and each project. It is a wonderful feature that is still missing in HuStaff.

What recommendations would you give to someone considering this product?

Hubstaff is quite helpful in making employees more conscientious about how they spend their time expanding and managing their projects. It produces screenshots of employees' activity and allows users to annotate time spent tracking. It works as anticipated for business purposes and is especially beneficial for remote team members.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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