

In Partnership With SelectHub

What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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In Partnership With SelectHub
HubSpot Marketing Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Marketing Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Marketing Analytics
Marketing Project Management
Customer Journey Modelling
Social Media Marketing Management
SMS Marketing
Mobile Marketing Management
Marketing Asset Management
Marketing Master Data Management
Multivariant Testing
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Also Featured in...
Marketing Platforms - Enterprise
Score 9.1
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Marketing Automation - B2B
Score 9.0
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Website Analytics
Score 9.0
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Social Media Monitoring
Score 8.9
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Email Marketing
Score 8.9
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A/B Testing
Score 8.8
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HubSpot Marketing Hub Reviews

Jennifer N.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2025
Hubspot is an amazing CRM.. Hubspot is the best
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Hubspot provides a unified platform where all CRM, marketing, sales, and customer service data is housed and accessible, facilitating collaboration and reducing silos. While other CRMs often require integration with separate marketing automation platforms or tools, leading to potential data duplication and lack of seamless communication.
What is your favorite aspect of this product?
App Integration
What do you dislike most about this product?
Nothing . I love all features
What recommendations would you give to someone considering this product?
Try it out. You'd be amazed and the wonderful things you can do with Hubspot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Stelios K.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2025
Really the only name in the game!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
-more features than any -very straightforward to use
What is your favorite aspect of this product?
-makes collaborating so easy with multiple team members
What do you dislike most about this product?
-some functions can be overly cumbersome
What recommendations would you give to someone considering this product?
-no matter the size of your business, even if you only need the marketing platform functions, it's totally worth it
Pros
- Reliable
- Unique Features
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Revanth P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2025
Powerful CRM system with good marketing function
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Our team can have full access to hubspot and i can see company activity so my marketing efforts are easier. It is easy to look out - what's going on with our customers and where they are in their journey.
What is your favorite aspect of this product?
HubSpot Marketing Hub helps us streamline lead generation and email marketing in one platform. Eliminating the need for several disconnected tools.
What do you dislike most about this product?
HubSpot’s automation, while powerful, can feel rigid, limiting customization compared to competitors.
What recommendations would you give to someone considering this product?
Explore all the functions and understand how you can leverage it to the fullest. because there are many functions that could be highly beneficial.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
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