What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Trend Analysis
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Social Asset Management
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Francis C.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Jan 2021
Great in social media marketing.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
The platform is efficient and fits well in all organizations including the small, mid-sized and large ones enabling them grow their portfolio and marketing processes.
What is your favorite aspect of this product?
HubSpot is affordable and the monthly plans are not that expensive affording all a chance to use the platform reliably. It has helped us grow our social media presence allowing us to market our brand further and grow our customer base. Its accessible across all devices including even mobile and this allows its usage anywhere at any time.
What do you dislike most about this product?
Being a cloud-based platform its sometimes affected by poor internet connections in its proper usage.
What recommendations would you give to someone considering this product?
HubSpot is efficient and it will improve your social media presence besides improving the manner of marketing allowing your organization to grow exponentially.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Apr 2020
Easy to use, great features and offerings!
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Caring
- Acts with Integrity
Cons
- Wastes Time
- Vendor Friendly Policies
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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