What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Trend Analysis
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Social Asset Management
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Vineet K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Simple and efficient in what it is offering
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Social media post scheduling and Twitter tag analysis are good.
What is your favorite aspect of this product?
Twitter tag analysis is a good feature and I really like it.
What do you dislike most about this product?
Limited feature set for social media analysis.
What recommendations would you give to someone considering this product?
If you want a simple and efficient tool with a limited feature set then go for it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Pankaj Singh S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jun 2021
Good feature with good price.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Easy to implement, easy to understand, and easy to train teams on it.
What is your favorite aspect of this product?
Ease of usage.
What do you dislike most about this product?
As of now nothing, but sometimes feels it lacks few features like integration with all social media channels with same features available for twitter.
What recommendations would you give to someone considering this product?
Go for it. Good price with good features.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Sheila K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Hubspot Social is the BEST!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Having one platform for all things marketing is extremely helpful.
What is your favorite aspect of this product?
The ability to schedule
What do you dislike most about this product?
Not being able to dynamically curate
What recommendations would you give to someone considering this product?
Hire a digital marketing strategist to manage
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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