HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot

HubSpot Marketing Hub (Social)

8.8 /10
Category
HubSpot Marketing Hub (Social)
8.8 /10

What is HubSpot Marketing Hub (Social)?

From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

HubSpot Marketing Hub (Social) won the following awards in the Social Media Management - Enterprise category

Filter By

HubSpot Marketing Hub (Social) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub (Social).

88 Likeliness to Recommend

97 Plan to Renew

3
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub (Social)?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Trustworthy
  • Reliable
  • Fair

Feature Ratings

Average 84

Dashboards and Visualization

88

Social Media Channel Integration Outbound

87

Social Media Channel Integration Inbound

87

Campaign Execution

86

Social Moderation and Workflow Management

85

Trend Analysis

84

Social Response Management

84

Social Post Archival

84

Social Asset Management

84

Contextual Analysis

80

Sentiment Analysis

79

Vendor Capability Ratings

Average 81

Quality of Features

83

Breadth of Features

83

Availability and Quality of Training

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of Customization

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Vendor Support

78

HubSpot Marketing Hub (Social) Reviews

Sheila K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy Feature Sets to Use

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

It allows us to do everything in one system and allows for tracking.

What is your favorite aspect of this product?

Being able to post the same message on all platforms

What do you dislike most about this product?

It would be nice if it would integrate Youtube.

What recommendations would you give to someone considering this product?

Make sure you check the cost between all plans.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aaryck E.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

No Fuss, No Problem: Hubspot is #1 For a Reason

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

Hubspot Marketing Hub (social) differentiates itself from others in its ability to be on top of social platform updates, communicate with users on said updates, and provide in-depth training for its platform that I haven't received from other platforms! Hubspot is intuitive as well. I feel they work directly social media companies and roll out updates and features as each platform updates. It's wild!

What is your favorite aspect of this product?

My favorite aspect of this product is the ability to keep track of posts and respond to everything in-app. I rarely have to go to Facebook, Instagram, et al., any more and can spend most of my workdays in the Hubspot dashboard to manage all of our channels.

What do you dislike most about this product?

Hubspot could use some work to look prettier but honestly, that's been my only complaint. Hubspot is also a large company that soooo many companies use, so sometimes it can be difficult to get to the head of the line for any troubleshooting issues or discrepancies. However, they usually solves any and all issues we may have within 3 or so business days.

What recommendations would you give to someone considering this product?

I recommend evaluation business needs before jumping into any social media management software. Hubspot Marketing Hub has a million and one features and can feel overwhelming. Once you get into what you want and can figure out what features suit your needs best, stick with Hubspot. We haven't had any long-term issues with it and it has been worth the pricing for our company!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

rose g.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Hubspot review

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

functionality. more options. better way to control campaigns

What is your favorite aspect of this product?

ability to run social media campaigns

What do you dislike most about this product?

no issues yet

What recommendations would you give to someone considering this product?

give it a try!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular HubSpot Marketing Hub (Social) Comparisons