What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Trend Analysis
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Social Asset Management
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Lorren B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Stable but limited social media integration
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Easy to use interface or user interface, Twitter integration is good and set Hashtags, and track leads coming from social media campaigns.
What is your favorite aspect of this product?
Integration with Twitter and tracking of leads from social media campaigns
What do you dislike most about this product?
Only Twitter and LinkedIn integration available
What recommendations would you give to someone considering this product?
If you are already using HubSpot you can use HubSpot social.
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.
Edwin N.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Sep 2021
A Great Sales Generator
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Greatly helps in generating traffic to your website Enables creation of personalised content for purposes of marketing Easy and cost effective to run a campaign
What is your favorite aspect of this product?
I have been able to increase our company sales with over 40% compared to when we did not use hubspot
What do you dislike most about this product?
Setting up is a bit cumbersome, everything else is perfect
What recommendations would you give to someone considering this product?
I recommend, it works well and the results are impressive
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Randhir k.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2021
Stable but feature are limited
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
The product is stable and easy to set up and use.
What is your favorite aspect of this product?
Easy to use UI and the setup process.
What do you dislike most about this product?
Limited support of social media channels like LinkedIn and Twitter.
What recommendations would you give to someone considering this product?
If your requirements are limited only then you should use it otherwise go for other social media tools.
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
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