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HotSchedules Logo
Fourth

HotSchedules

Composite Score
6.7 /10
CX Score
6.8 /10
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Category
HotSchedules
6.7 /10

What is HotSchedules?

HotSchedules, Now Powered by Fourth you can easily create schedules based on forecasted sales and compliance requirements with hospitality’s most widely adopted scheduling and time management solution. With HotSchedules, we take the pain out of scheduling and help you optimize your workforce, cut labor costs, and build better employee experiences.

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Awards & Recognition

HotSchedules won the following awards in the Workforce Management - Midmarket category

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HotSchedules Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HotSchedules.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

91 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HotSchedules?

0% Negative
15% Neutral
85% Positive

Pros

  • Reliable
  • Respectful
  • Unique Features
  • Client's Interest First

Cons

  • Charges for Enhancements

Feature Ratings

Average 78

Time Capture Virtual

84

Staffing

83

Labor Costing and Splitting

82

Workforce Dashboards and Reporting

79

Workforce Scheduling

77

Workforce Planning and Forecasting

76

Shift Management

75

Absence Management

75

Attendance Management and Policies

75

Time Capture Physical

75

Rate Policies

69

Vendor Capability Ratings

Average 76

Business Value Created

80

Availability and Quality of Training

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

76

Breadth of Features

76

Vendor Support

75

Quality of Features

75

Ease of Customization

75

Ease of IT Administration

70

Ease of Data Integration

70

HotSchedules Reviews

Sarah M.

  • Role: Public Sector
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An amazing tool for work management.

Likeliness to Recommend

8 /10

What differentiates HotSchedules from other similar products?

It's very easy to send in my availability and message to my boss and colleagues. I also like how you’ll get text notifications once your shift has been assigned. I also like how you can see what different staff are operating with you at an equivalent time, moreover as their contact information. Makes it terribly easy for shifts and communication with other workers. They have the complete week of schedule announced on there and additionally who will be working or not working the shift.

What is your favorite aspect of this product?

I love HotSchedules. I am using it for a long time. It’s terribly simple on the eyes, you’ll be able to look and see once you’re scheduled, who you’re scheduled with, and who isn’t working. Communication with employees isn’t troublesome like it sometimes is when you’re actually within the workplace and want to appear up someone’s number or email address. HotSchedules is a fantastic app solution to programing and is super convenient for employees. It’s terribly straightforward to release shifts, swap shifts, request off, and update availability all inside the convenience of one app.

What do you dislike most about this product?

I don’t like that you just have to purchase this app once it’s on your phone. I don’t like how much the logbook lags when you’re using it and takes a moment to examine off tasks you’ve completed. Except that, I like HotSchedules.

What recommendations would you give to someone considering this product?

I would suggest using HotSchedules for your programming needs. I might recommend the app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Saburo P.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Straightforward tool for a scheduling application.

Likeliness to Recommend

8 /10

What differentiates HotSchedules from other similar products?

I like the planning and also the ability to simply see your schedule on the app. I enjoy the logbook and the reporting feature that makes it easier to form a schedule. The flexibility to look at who you’re operating with and how many hours you have got that week is extremely nice too. They need the complete week of schedule posted on there and also who is going to be working or not working the shift. I like how straightforward it’s to speak along with your team (it features messaging) and it is easy to point out your availability. I conjointly like how it shows the contact data for all of your team members.

What is your favorite aspect of this product?

It is started to notify you of schedule changes, messages, et al via email or text, or both. Staff can easily put their shifts out there for somebody to choose up. They’ll hunt employees contact info to induce reality concerning potential changes. All that and more. Availability changes, requests for time off, shift swaps and you’ll take a glance at your schedule anyplace and anytime via the internet. It shows my scheduled hours to work, my availability, notifications from other employees, and any work-related announcements. I have ne’er had a problem with it not loading because of a scarcity of web service or wifi.

What do you dislike most about this product?

Sometimes the calendar function on the website looked messy. I found that it was a lot easier to navigate the app on my telephone rather than work on my computer.

What recommendations would you give to someone considering this product?

Keep updating as times modification to create it easier for workers to navigate and check their schedules.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Less Inspiring
  • Less Generous

Diana R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A helpful tool for employee management.

Likeliness to Recommend

8 /10

What differentiates HotSchedules from other similar products?

HotSchedules is an amazing app that answers scheduling and is super convenient for employees. It’s simple to release shifts, swap shifts, request off, and update handiness all among the convenience of one app. Hotschedules permit employers to speak not only about employee schedules and changes therein, it additionally includes an in-built electronic messaging system to ease communication regarding meetings, products, no matter what you like. It can be discovered to give notice to you of schedule changes, messages, et al via email or text, or both. Staff can easily put their shifts out there for somebody to select up.

What is your favorite aspect of this product?

It’s so simple to send availability and message to the boss and colleagues. I also like, however, you’ll get text notifications once your shift has been assigned. I also like how you can see what alternative staff are working with you at constant time, furthermore as their contact information. Makes it easy for shifts and act with other workers. In this tool, you can easily look at the workers and communicate with them which is helpful in the progress of the business and for the friendly environment.

What do you dislike most about this product?

I don’t like that the app costs cash as a result of it’ inconvenient having to go on my laptop. Additionally, the mobile interface can be better. There’s also definitely a learning curve to the website and I want it to be additional intuitive. I also wish you’ll receive notifications once somebody drops their shift and there is one for choosing up.

What recommendations would you give to someone considering this product?

I would recommend it to anyone! It’s nice for every kind of labor environment! Hospitality, business, human resources, so on. They will hunt employees’ contact information to get in contact regarding potential changes. Keep change as times modification to form it easier for workers to navigate and check their work schedules.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy