
In Partnership With SelectHub

What is HotSchedules?
HotSchedules, Now Powered by Fourth you can easily create schedules based on forecasted sales and compliance requirements with hospitality’s most widely adopted scheduling and time management solution. With HotSchedules, we take the pain out of scheduling and help you optimize your workforce, cut labor costs, and build better employee experiences.
Company Details
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In Partnership With SelectHub
HotSchedules Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HotSchedules.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 81%
- Negotiation and Contract:
- 70%
- Conflict Resolution:
- 77%
- Strategy & Innovation:
- 69%
- Service Experience:
- 78%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HotSchedules?
Pros
- Respectful
- Client's Interest First
- Helps Innovate
- Client Friendly Policies
Cons
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture
Staffing
Labor Costing and Splitting
Workforce Dashboards and Reporting
Workforce Scheduling
Workforce Planning and Forecasting
Shift Management
Absence Management
Attendance Management and Policies
Time Capture Physical
Rate Policies
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Customization
Vendor Support
Ease of Data Integration
HotSchedules Reviews
Ali G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
easy to use
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
very easy to use and great UX interface
What is your favorite aspect of this product?
the ease of use
What do you dislike most about this product?
no complaints
What recommendations would you give to someone considering this product?
no recommendations necessarily
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Ernesto A.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Oct 2022
The forecast for needed staff is very accurate!
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
That it takes into consideration various components, like sales, to determine your staff forecast needs.
What is your favorite aspect of this product?
It is very accurate and reliable.
What do you dislike most about this product?
You need to properly input the needed components, like your daily sales average, so you can get the best results.
What recommendations would you give to someone considering this product?
If you have a good management system, particularly in sales management, this product will be of extreme value to your company.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Lauren C.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Using HotSchedules was a neutral experience.
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
The fact that it does have a lot of features built into it to manage workforce.
What is your favorite aspect of this product?
I like that there were a lot of different tools and features to use.
What do you dislike most about this product?
It had a lot of functionality but it was difficult to use and understand, therefore many of these features went unused.
What recommendations would you give to someone considering this product?
I think that there are better scheduling products out there but HotSchedules does a good job at the basics if that is what you are looking for.
Pros
- Respectful
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Productive
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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