
In Partnership With SelectHub

What is HotSchedules?
HotSchedules, Now Powered by Fourth you can easily create schedules based on forecasted sales and compliance requirements with hospitality’s most widely adopted scheduling and time management solution. With HotSchedules, we take the pain out of scheduling and help you optimize your workforce, cut labor costs, and build better employee experiences.
Company Details
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In Partnership With SelectHub
HotSchedules Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HotSchedules.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 81%
- Negotiation and Contract:
- 70%
- Conflict Resolution:
- 77%
- Strategy & Innovation:
- 69%
- Service Experience:
- 78%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HotSchedules?
Pros
- Respectful
- Client's Interest First
- Helps Innovate
- Client Friendly Policies
Cons
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture
Staffing
Labor Costing and Splitting
Workforce Dashboards and Reporting
Workforce Scheduling
Workforce Planning and Forecasting
Shift Management
Absence Management
Attendance Management and Policies
Time Capture Physical
Rate Policies
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Customization
Vendor Support
Ease of Data Integration
HotSchedules Reviews

Jatin P.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2025
All About HotSchedules
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
It is Specially designed for the hospitality industry, offering features like POS integration, labor cost forecasting, and shift swapping tailored for restaurants and hotels.
What is your favorite aspect of this product?
It have robust reporting and analytics tools for informed decision-making.
What do you dislike most about this product?
Customer support has been reported as inconsistent, with long wait times.
What recommendations would you give to someone considering this product?
HotSchedules is well-suited for medium to large hospitality businesses seeking a comprehensive scheduling and workforce management solution.
Pros
- Enables Productivity
- Client Friendly Policies
- Over Delivered
- Includes Product Enhancements
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Rondu M.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Effective Workforce Management With HotSchedules
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
HotSchedules makes it easy to meet compliance requirements and comes with scheduling and rescheduling features
What is your favorite aspect of this product?
Using HotSchedules is easy even for new users It is highly customizable to meet business needs
What do you dislike most about this product?
No dislikes yet as HotSchedules has been great
What recommendations would you give to someone considering this product?
Since it has worked for us, I would advice other businesses to go for it.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Gachagua W.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2022
Fantastic Features an Very Affordable
Likeliness to Recommend
What differentiates HotSchedules from other similar products?
Comes with some of the greatest time management solutions
What is your favorite aspect of this product?
I like the affordability of HotSchedules It is seamless to deploy and use
What do you dislike most about this product?
Since no problems experienced, I have no dislikes.
What recommendations would you give to someone considering this product?
The software offers best scheduling and workforce management features and therefore I recommend it.
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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