HotSchedules Logo
HotSchedules Logo
Fourth

HotSchedules

Composite Score
6.7 /10
CX Score
6.8 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
HotSchedules
6.7 /10

What is HotSchedules?

HotSchedules, Now Powered by Fourth you can easily create schedules based on forecasted sales and compliance requirements with hospitality’s most widely adopted scheduling and time management solution. With HotSchedules, we take the pain out of scheduling and help you optimize your workforce, cut labor costs, and build better employee experiences.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

HotSchedules won the following awards in the Workforce Management - Midmarket category

Filter By

HotSchedules Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HotSchedules.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
70%
Conflict Resolution:
77%
Strategy & Innovation:
69%
Service Experience:
78%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HotSchedules?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
13% Neutral
87% Positive

Pros

  • Respectful
  • Client's Interest First
  • Helps Innovate
  • Client Friendly Policies

Cons

  • Less Generous

Feature Ratings

Average 78

Time Capture

84

Staffing

83

Labor Costing and Splitting

82

Workforce Dashboards and Reporting

79

Workforce Scheduling

77

Workforce Planning and Forecasting

76

Shift Management

75

Absence Management

75

Attendance Management and Policies

75

Time Capture Physical

75

Rate Policies

69

Vendor Capability Ratings

Average 77

Availability and Quality of Training

82

Ease of Implementation

82

Usability and Intuitiveness

79

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Quality of Features

78

Business Value Created

77

Ease of IT Administration

74

Ease of Customization

72

Vendor Support

72

Ease of Data Integration

71

HotSchedules Reviews

Jatin P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

All About HotSchedules

Likeliness to Recommend

9 /10

What differentiates HotSchedules from other similar products?

It is Specially designed for the hospitality industry, offering features like POS integration, labor cost forecasting, and shift swapping tailored for restaurants and hotels.

What is your favorite aspect of this product?

It have robust reporting and analytics tools for informed decision-making.

What do you dislike most about this product?

Customer support has been reported as inconsistent, with long wait times. ​

What recommendations would you give to someone considering this product?

HotSchedules is well-suited for medium to large hospitality businesses seeking a comprehensive scheduling and workforce management solution.

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Over Delivered
  • Includes Product Enhancements

Cons

  • Less Generous

Rondu M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Effective Workforce Management With HotSchedules

Likeliness to Recommend

9 /10

What differentiates HotSchedules from other similar products?

HotSchedules makes it easy to meet compliance requirements and comes with scheduling and rescheduling features

What is your favorite aspect of this product?

Using HotSchedules is easy even for new users It is highly customizable to meet business needs

What do you dislike most about this product?

No dislikes yet as HotSchedules has been great

What recommendations would you give to someone considering this product?

Since it has worked for us, I would advice other businesses to go for it.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Gachagua W.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic Features an Very Affordable

Likeliness to Recommend

9 /10

What differentiates HotSchedules from other similar products?

Comes with some of the greatest time management solutions

What is your favorite aspect of this product?

I like the affordability of HotSchedules It is seamless to deploy and use

What do you dislike most about this product?

Since no problems experienced, I have no dislikes.

What recommendations would you give to someone considering this product?

The software offers best scheduling and workforce management features and therefore I recommend it.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful