Honeywell Forge Visitor and Contractor Logo
Honeywell Forge Visitor and Contractor Logo
Honeywell International Inc.

Honeywell Forge Visitor and Contractor

Composite Score
7.9 /10
CX Score
7.8 /10
Category
Honeywell Forge Visitor and Contractor
7.9 /10

What is Honeywell Forge Visitor and Contractor?

Impress visitors from arrival to departure with a visitor management app that’s simpler, more secure and helping you with your workplace compliance. Welcome visitors, manage deliveries, send emergency alerts and more with Honeywell Forge (Formerly Sine) Visitor and Contractor Management.

Company Details


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Awards & Recognition

Honeywell Forge Visitor and Contractor won the following awards in the Visitor Management category

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Honeywell Forge Visitor and Contractor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Honeywell Forge Visitor and Contractor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Honeywell Forge Visitor and Contractor?

0% Negative
22% Neutral
78% Positive

Pros

  • Transparent
  • Efficient Service
  • Caring
  • Respectful

Feature Ratings

Average 83

Visitor Authentication and Monitoring

89

Dashboards, Analytics and Reporting

87

Badge Printing

86

Real-Time Alerts and Notifications

84

API Integration

82

Electronic Signatures

82

Registration Management

80

Mobile

77

Vendor Capability Ratings

Average 83

Vendor Support

86

Ease of Implementation

86

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

82

Breadth of Features

82

Quality of Features

80

Business Value Created

78

Honeywell Forge Visitor and Contractor Reviews

Philcollins O.

  • Role: Operations
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Value for Money

Likeliness to Recommend

9 /10

What differentiates Honeywell Forge Visitor and Contractor from other similar products?

The productivity and analytics offered by the product is amazing, plus the customer service is amazing

What is your favorite aspect of this product?

The Dashboards created by the product is very informative

What do you dislike most about this product?

More data should be collected about the client

What recommendations would you give to someone considering this product?

Improve on the visual outlook of the product to make it more interactive and fun to use

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Respectful

Cons

  • Under Delivered

Michael R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use, with great integration!

Likeliness to Recommend

8 /10

What differentiates Honeywell Forge Visitor and Contractor from other similar products?

Ease of use

What is your favorite aspect of this product?

Integration

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

It's a good product

Pros

  • Client Friendly Policies
  • Saves Time
  • Fair
  • Acts with Integrity

Stephanie P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Broad range of features, difficult to understand

Likeliness to Recommend

10 /10

What differentiates Honeywell Forge Visitor and Contractor from other similar products?

There are many features Sine provides that were not available with other kiosk/check-in solutions at the time of implementation (2020). Examples: adding safety video link / enforce viewing, workflow branching, image upload for each branch, mobile app for external vendors for pre-registration, ability to add safety instructions and checklists for hot work permits, fall protection, etc.

What is your favorite aspect of this product?

We've had very few issues with it, which is fantastic. Most of our issues are related to the badge printers, although I am not sure if it's the printers themselves, or the communication with Sine. A simple reboot of the printer usually fixes it. Ability to fully customize each component of Sine is nice.

What do you dislike most about this product?

It was complicated to set up the workflows. I came on board with the system after 75% of it was set up and it took me a while to fully understand how it worked. I took over the system when the original project manager left the company and finished it.

What recommendations would you give to someone considering this product?

Keep in mind- "hosts" (who the visitors are coming to see) are manually uploaded using a CSV. This is fine for initial upload, but ongoing maintenance requires we run a script monthly to scrape new hires and upload them. This may be updated since I last worked with it, but in 2020/2021, it was the best route. This also means manual clean up of hosts who have left the company. Also, the first host listed (alphabetical order) was clicked so often that we had to remove him from the system to avoid contractors/vendors using his name (I presume it was a simplicity thing for the visitor- just click the first one in the list).

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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