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Hive

Hive

Composite Score
8.8 /10
CX Score
9.0 /10
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Category
Hive
8.8 /10

What is Hive?

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

Company Details

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Awards & Recognition

Hive won the following awards in the Project Management - Midmarket category

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Hive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

2
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hive?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Performance Enhancing
  • Friendly Negotiation

Feature Ratings

Average 88

Collaboration

92

Planning and Scheduling

89

Time & Expense Tracking

87

Hierarchical Task Management

86

Reporting

86

Vendor Capability Ratings

Average 87

Ease of Implementation

89

Breadth of Features

89

Business Value Created

89

Product Strategy and Rate of Improvement

87

Quality of Features

87

Ease of IT Administration

87

Ease of Data Integration

87

Ease of Customization

86

Usability and Intuitiveness

86

Vendor Support

83

Availability and Quality of Training

82

Hive Reviews

Tora M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Centralized Efficiency with Hive Workspaces

Likeliness to Recommend

9 /10

What differentiates Hive from other similar products?

This consolidated view eliminates duplication of effort. It provides incoming shift workers with instant information on the current status of active issues. The latest updates, attachments, comments, and status assignments are readily available. This eliminates the need to search for information in messaging applications and status emails.

What is your favorite aspect of this product?

For more complex challenges that require collaboration, Hive's task-dedicated chat streams provide a dynamic space for problem-solving. Team members can initiate sub-tasks, mention specific colleagues for specific information, and consolidate tribal knowledge, all in one auditable location, avoiding the fragmentation of information seen in traditional communication channels.

What do you dislike most about this product?

While it may take time for some users to adapt to the Hive interface, its centralized visibility and contextual richness for daily IT tickets, projects, and team responsibilities are invaluable. We have seen a tangible improvement in cross-functional collaboration, significantly reducing task delivery delays.

What recommendations would you give to someone considering this product?

In my job, we use Hive as a central hub for open support tickets, escalations, and special IT projects. Hive alerts take center stage by automatically notifying the team of high-severity incidents, impending SLA breaches, or comments on critical requests. This proactive approach keeps everyone informed without the need for disruptive meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muskan H.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

User-friendly interface

Likeliness to Recommend

9 /10

What differentiates Hive from other similar products?

Hive's scalability, customizable data processing, support for multiple data formats, SQL-based language, integration with the Hadoop ecosystem, and user-friendly interface can make it a useful tool for organizing company work.

What is your favorite aspect of this product?

Hive has a user-friendly interface that makes it easy to manage company’s work. This can be useful for companies that have employees with varying levels of technical expertise.

What do you dislike most about this product?

other products that are specifically designed for project management, collaboration, and workflow management that may be better suited for organizing company work than Hive.

What recommendations would you give to someone considering this product?

Its user-friendly interface that make company’s work easy to track about who is working on what. And leaders have clear view of progress.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Emma B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Hive simplifies project administration.

Likeliness to Recommend

10 /10

What differentiates Hive from other similar products?

Hive's ease of usage is ludicrous. One of the things I value most about working with my team is how well we coordinate our efforts and stay on schedule. We are also aware of all deadlines and subsequent steps. It facilitates interaction and makes it easier to finish projects. Because to Hive, we can stop worrying so much about keeping track of our chores and instead devote our attention to actually doing them.

What is your favorite aspect of this product?

Hive enables the growth of the team's ability to monitor all projects on a single system, since it gives us the freedom to present diverse information in varying degrees of depth on all of our projects either individually or collectively. Hive's ability to provide clear and concise dialogue between team members ensures that everyone is on the same page with regards to workflow planning and the specifics of individual jobs.

What do you dislike most about this product?

A few nitpicks here and there, such as the inability to remove my own custom fields. I thought I checked everywhere for a method to erase them and couldn't find it, but I haven't contacted customer care yet, so maybe they can shed some light. There were initial delays in enrolling users since the invite email had to go further than expected.

What recommendations would you give to someone considering this product?

Hive has better road mapping for a product development team that works in unison across different locations. It's easy to keep track of tasks or if someone needs a hand. Through its simplified communication workflow, it's easier to anticipate any roadblocks in the overall project. This service has scope to improve the mobile application support as working with Hive from a mobile device is less than a pleasant experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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