Hive Customer Reviews 2025 | SoftwareReviews

Hive

Composite Score

8.3 /10

CX Score

8.6 /10

79 Reviews Write a Review

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What is Hive?

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

Company Details

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Awards & Recognition

Hive won the following awards in the Business Instant Messaging - Midmarket category

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2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

1 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

5 Top Rated Features

2022

Hive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 98%
Conflict Resolution:: 97%
Strategy & Innovation:: 98%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hive?

0% Negative

1% Neutral

99% Positive

Pros

Enables Productivity
Efficient Service
Inspires Innovation
Respectful

Feature Ratings

Average 87

File Sharing Collaboration

Instant Messaging

Task Management

Document Collaboration

Granular Access Management

Search

Notifications

Voice and Video Collaboration

Integration With Productivity Tools

Cross Platform Support

Screen Sharing

Vendor Capability Ratings

Average 87

Ease of Customization

Quality of Features

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Midmarket

Score 8.6

View Hive in this category (opens in a new tab)

Task Management

Score 8.5

View Hive in this category (opens in a new tab)

Hive Reviews

Mark R.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Usable features

Likeliness to Recommend

9 /10

What differentiates Hive from other similar products?

Very robust proofing and review environment

What is your favorite aspect of this product?

This product has a very intuitive user interface that makes project management, tracking and collaboration easy. Multiple project visualisation options (Gantt, Kanban, calendars, tables) Time tracking.

What do you dislike most about this product?

It takes a little too much time to load up on the desktop version.

What recommendations would you give to someone considering this product?

Very user-friendly interface.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Patrick W.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Hive is truly a Game changer

Likeliness to Recommend

9 /10

What differentiates Hive from other similar products?

Hive is different in how easy it is to use and customize.It also shines in ease of implementation and the quality of support it offers.It also provides powerful collaboration and communication tools.

What is your favorite aspect of this product?

The ease of use and customization really impresses our team.Due to the variety of projects we work on that have different time frames and resources we find Hive working really well to meet all our needs.It is easy to prioritize tasks and assign them to the right team.We are able to estimate time spent on each project and the best thing is with the chat tool we can communicate easily with other teams on the same platform.

What do you dislike most about this product?

It is slow especially when using the desktop version but Hive strives to improve its tool often.

What recommendations would you give to someone considering this product?

I recommend this tool for teams that want to effectively collaborate and communicate effectively.It is easy to use and navigate through the system.It is easy for teams who are new to team collaboration software to adapt to using Hive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Great tool for our growing business

Likeliness to Recommend

8 /10

Pros

Respectful
Helps Innovate
Inspires Innovation
Caring

Hive

What is Hive?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Hive Ratings

91 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Hive?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Instant Messaging Real-time, text-based communication between two or more people

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Search The system can search an entire body of a document for a keyword or phrase.

Notifications Tool alerts business of an application generated event.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Midmarket

Task Management

Hive Reviews

Mark R.

Usable features

Likeliness to Recommend

Pros

Patrick W.

Hive is truly a Game changer

Likeliness to Recommend

Pros

Great tool for our growing business

Likeliness to Recommend

Pros

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Feature Ratings

File Sharing Collaboration

Instant Messaging

Task Management

Document Collaboration

Granular Access Management

Search

Notifications

Voice and Video Collaboration

Integration With Productivity Tools

Cross Platform Support

Screen Sharing

Vendor Capability Ratings

Ease of Customization

Quality of Features

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support