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Hive Logo
Hive

Hive

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Hive
8.3 /10

What is Hive?

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

Company Details


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Awards & Recognition

Hive won the following awards in the Business Instant Messaging - Midmarket category

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Hive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
98%
Conflict Resolution:
97%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hive?

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 87

File Sharing Collaboration

89

Instant Messaging

89

Task Management

88

Granular Access Management

87

Document Collaboration

87

Voice and Video Collaboration

86

Search

86

Notifications

86

Integration With Productivity Tools

86

Cross Platform Support

84

Screen Sharing

83

Vendor Capability Ratings

Average 87

Ease of Customization

90

Quality of Features

90

Ease of Data Integration

89

Ease of Implementation

89

Business Value Created

88

Ease of IT Administration

88

Breadth of Features

87

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

82

Vendor Support

80

Hive Reviews

Isaiah k.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

amazing product

Likeliness to Recommend

10 /10

What differentiates Hive from other similar products?

Unified Workspace Real-Time Collaboration Customizable Workflows Flexible Task Management

What is your favorite aspect of this product?

Multiple Task Management Views Customizable Workflows Real-Time Collaboration Time Tracking Integration Comprehensive Reporting

What do you dislike most about this product?

Learning Curve Initial Complexity: New users may find Hive’s extensive features and functionalities overwhelming, leading to a steep learning curve before they can utilize the platform effectively. Performance Issues Speed and Responsiveness: Some users report slow loading times, particularly when dealing with larger projects or many tasks, which can hinder productivity. Customization Limitations

What recommendations would you give to someone considering this product?

Assess Your Team's Needs Start with a Pilot Project Utilize Training Resources Leverage Customizable Templates

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maya B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Ensures continuity of coordination

Likeliness to Recommend

10 /10

What differentiates Hive from other similar products?

Hive is simple and suitable for our needs, with it we can prioritize, enhance communication channels, document and follow up on approvals, ensuring that tasks are completed on time.

What is your favorite aspect of this product?

Hive collects task lists from all members into a large list, showing realistic connections between tasks and priorities, thus stimulating follow-up that ensures tasks are completed on time. I loved Hive's ability to enable a mechanism that ensures direct communication between members and ensures that updates and directions are sent in real time. I like the information panels, I consider them a center that summarizes all the details.

What recommendations would you give to someone considering this product?

I recommend Hive, to ensure the best workflow arrangement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hilary S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Fantastic communication tool.

Likeliness to Recommend

7 /10

What differentiates Hive from other similar products?

It is distinct from different apps because it provides a user interface that is intuitive and user-friendly, as well as exceptional customer support.

What is your favorite aspect of this product?

Thanks to Hive's team collaboration features, everyone on the team is on the same page in terms of the workflow plans and the requirements for the various tasks. Hive's numerous views and automated updating of activity start and end dates are two of my favorite features, and I also appreciate how straightforward it is to create work schedules from scratch. Hive's project board ensures that everyone involved is aware of what has to be done and when it needs to be done by.

What do you dislike most about this product?

Hive is simple to use, and everyone on the team may complete their tasks without leaving the app. Hive needs more automation in general, but updating mission start and finish dates in particular, and there has to be some improvements made to search options because right now we can't get reliable results.

What recommendations would you give to someone considering this product?

I highly recommend using Hive for your business as it offers consistent communication and streamlines processes for website creation, marketing services, and project management. In addition, we utilize the Hive Forms application as a ticketing system for our clientele.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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