HID DigitalPersona Logo
HID DigitalPersona Logo
HID Global Corporation

HID DigitalPersona

Composite Score
6.8 /10
CX Score
6.9 /10
Category
HID DigitalPersona
6.8 /10

What is HID DigitalPersona?

The HID DigitalPersona software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of easily deployable authentication methods so users can quickly and easily gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, Citrix applications and more. Crossmatch was acquired by HID Global in September 2018.

Company Details


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Awards & Recognition

HID DigitalPersona won the following awards in the Identity and Access Management category

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HID DigitalPersona Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HID DigitalPersona.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

92 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HID DigitalPersona?

1% Negative
20% Neutral
79% Positive

Pros

  • Respectful
  • Effective Service
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 77

Web Cloud Single Sign on (SSO)

82

Provisioning Deprovisioning

82

Access Request Management

79

Reporting

79

Activity Monitoring Alerts

78

Mobility Support

76

Privileged Access Management

76

Password Management

75

Identity Governance

74

Advanced Provisioning

74

Multi-Factor Authentication (MFA)

73

Vendor Capability Ratings

Average 76

Vendor Support

80

Business Value Created

80

Ease of Implementation

80

Availability and Quality of Training

77

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

75

Breadth of Features

75

Ease of IT Administration

75

Ease of Data Integration

72

Quality of Features

72

Ease of Customization

68

HID DigitalPersona Reviews

Vaibhav P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

7 /10

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Client Friendly Policies

Harsh D.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Features disappoint

Likeliness to Recommend

7 /10

What differentiates HID DigitalPersona from other similar products?

The Idea of the product and the concept

What is your favorite aspect of this product?

The features of the product

What do you dislike most about this product?

There are no new scope of improvement

What recommendations would you give to someone considering this product?

It is for small scale industries

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shihas k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

very fantastic one

Likeliness to Recommend

10 /10

What differentiates HID DigitalPersona from other similar products?

support is very good

What is your favorite aspect of this product?

good for new technology

What do you dislike most about this product?

not much

What recommendations would you give to someone considering this product?

buy its great deal

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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