HCL Sametime Logo
HCL Sametime Logo
HCL Technologies

HCL Sametime

6.8 /10
Category
HCL Sametime
6.8 /10

What is HCL Sametime?

HCL Sametime is a proven and trusted meetings platform, built for how today’s modern organizations need to be working — nimbly, securely, and remotely — all while reducing your operational costs.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

HCL Sametime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HCL Sametime.

76 Likeliness to Recommend

76 Plan to Renew

74 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HCL Sametime?

19% Negative
0% Neutral
81% Positive

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Feature Ratings

Average 79

File Transfer

84

Video Conferencing

84

Audio Controls

82

Instant Messaging

81

Audio Conferencing Call in Bridge

81

Application Share

78

Screen Share

78

Audio Conferencing VoIP

78

Keyboard Mouse Control

74

Facilitator Functions

73

Virtual Whiteboard

73

Vendor Capability Ratings

Average 76

Ease of Implementation

86

Quality of Features

84

Business Value Created

82

Ease of Customization

80

Availability and Quality of Training

76

Vendor Support

75

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Usability and Intuitiveness

71

Ease of Data Integration

70

Ease of IT Administration

68

HCL Sametime Reviews

Brendan A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Amazing software for business communication.

Likeliness to Recommend

8 /10

What differentiates HCL Sametime from other similar products?

Its multiple screen sharing is a terribly nice feature and it additionally has the choice to record meetings. It’s very straightforward to use and might be quickly organized permitting you to speak effectively and without limits. It’s also compatible with mobile versions and computer versions. HCL Sametime is that the most secure way to communicate for any organization, this platform and its tools or options facilitate quick and reliable communication, even for those with restricted cloud access or web connectivity, at a similar time. It’s instant messaging, which is lightweight, secure, and has most of the features accessible on the market.

What is your favorite aspect of this product?

I love that it’s easy access and target the screen. I prefer that it provides chat and information integrations with many different platforms that makes it terribly useful. Basic conferences and chat rooms are a lot of easier to handle with this app as a result of it’s uncomplicated and runs on many alternative operating systems with a range of features. I prefer that it integrates higher with any kind of company text-based communication software. I prefer that IBM Sametime users will integrate multiple communication channels into one seamless and easy experience. I additionally like that users have access to a unified company directory.

What do you dislike most about this product?

It looks terribly basic and if the UI isn’t improved it’ll begin to look stale over time. One among the negative points of this tool is that it’s not used much, as a result of it is not very well known. Another factor I don’t like is that it doesn’t dynamically integrate with applications like Outlook. It’s some delay in responses once the network is weak. Leaving a conversation area will ne’er permit you to rejoin it. Also, you can not send messages to anyone offline.

What recommendations would you give to someone considering this product?

Appropriate package for basic instant messaging around the world and straightforward setup can ne’er complicate your use. This tool provides many choices for communication, as well as having the ability to carry on chat conferences easily. If you wish to own secure communication among the company, this is often the simplest software to use. I like to recommend it because it has most of the options needed for video conferencing and messaging.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Angela N.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

An excellent software for easier communication.

Likeliness to Recommend

8 /10

What differentiates HCL Sametime from other similar products?

It is a reasonably broad concept that encloses IBM Sametime, which you’ll be able to use even from your cell phone, tablet, PC, Laptop, you can merge with alternative IBM applications, Microsoft, among others, wherever you can produce a backup, score highlights among meetings, share files and have backups options within messages, share geographic location and plenty of a lot of tools can offer.

What is your favorite aspect of this product?

As the product is incredibly user friendly we are having no bother using it around the world, since we use it in Latin, America, EMEA, as well as a number of Oceania regions. All groups in my Company are using to communicate efficiently.

What do you dislike most about this product?

Whenever I drop Sametime and religion, I actually have to raise someone else to ask me to talk rooms. It might be nice to possess a function to indicate to me that chat room(s) I was previously on and provides me a choice to rejoin by Sametime itself. Not forever able to see chat history in the chat room. If the inventor forgets to examine enable to see chat history or the history the inventor can not be seen, I’ll not be able to see. Cannot send files via Sametime.

What recommendations would you give to someone considering this product?

If you’re looking to chat with different team members that conjointly use IBM Sametime, share files and make team chat rooms then Sametime can work nicely for you. Sometimes loads a touch slow, unable to own video conferencing. Video conferencing would be nicer to have 1 software in 1. It would be that every company places totally different restrictions. Also, screen sharing is something necessary still that it doesn’t have.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Caring

Lucia O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

A simple communication tool.

Likeliness to Recommend

8 /10

What differentiates HCL Sametime from other similar products?

This is one of the simplest inter-company communication tools. The feature like who is online, who is removed from the laptop, and who is offline etc makes the communication even better. We have the choice to save lots of extremely useful chat history. Causing the screenshot is super simple during this tool. All in all an excellent experience using this tool

What is your favorite aspect of this product?

A quick and simple way to chat with alternative colleagues, very convenient for fast chats wherever you don’t have time to decision or write an e-mail to somebody. It’s easy to feature someone on your contacts list and see if they’re online to chat. Additionally, enjoy that you simply will add your own saved pictures as emotions.

What do you dislike most about this product?

I have to feature a replacement worker as a contact instead of simply having them automatically added after they are placed into the pool of offices. The speed of the network someday lags while sending messages.

What recommendations would you give to someone considering this product?

I just about suggest it as in terms of options it’s great, but I faced drawbacks whereas using it on phone ( could also be needed high speed) everything else is fine. HCL Sametime is the safest way to communicate for any organization, this platform and its tools or functions facilitate quick and reliable communication.

Pros

  • Friendly Negotiation
  • Helps Innovate
  • Reliable
  • Effective Service

Cons

  • Slower Product Innovation
  • Less Productive