What is HCL Sametime?
HCL Sametime is a proven and trusted meetings platform, built for how today’s modern organizations need to be working — nimbly, securely, and remotely — all while reducing your operational costs.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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76 Likeliness to Recommend
76 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Sametime?
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Video Conferencing
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Application Share
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Customization
Availability and Quality of Training
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
HCL Sametime Reviews
Vimal K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Disappointing product
Likeliness to Recommend
What differentiates HCL Sametime from other similar products?
Cost is less compared to other products
What is your favorite aspect of this product?
Cost is less and user friendly
What do you dislike most about this product?
Use interface and gui should be improved, quality of video and audio conferencing should be improved
What recommendations would you give to someone considering this product?
Lots of improvement required
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
needs improvement to the product compared to its c
Likeliness to Recommend
Pros
- Fair
- Altruistic
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Gillian R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
"Excellent communication platform"
Likeliness to Recommend
What differentiates HCL Sametime from other similar products?
The most notable difference may be that this is a very simple software that requires little learning curve.
What is your favorite aspect of this product?
Until now, no other software has allowed users to drag and drop virtually any form of attachment, including but not limited to text, photos, links, audio, and more. No files need to be downloaded or attached. And this was almost a decade before similar devices emerged, such as Zoom.
What do you dislike most about this product?
Domino, which Sametime is built on top of, is neither the newest or most popular software available. It's a pity, because Sametime really is the best IM client out there.
What recommendations would you give to someone considering this product?
The application is great for its simplicity and efficiency, thus I recommend using it. Together with my coworkers, we may connect, share files, and hold impromptu talks.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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