In Partnership With SelectHub
What is HCL Commerce?
HCL Commerce Cloud provides the richest set of commerce capabilities for B2B, B2C, B2B2C and D2C, all on one single, proven solution. It offers features like catalog management, merchandising, and order management.
Company Details
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In Partnership With SelectHub
HCL Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HCL Commerce.
86 Likeliness to Recommend
95 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Shopping Cart Management
Content Management
Guided Selling
Reporting and Analytics
ERP Integration
Catalog Management
Integrated Search
Payment Processing
Order Management
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Also Featured in...
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HCL Commerce Cloud
HCL Commerce Cloud Product
What is HCL Commerce Cloud?
HCL Commerce Reviews
Jeremy P.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Scalable and robust solution
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
A massive amount of versatility is provided by HCL Commerce, which also supports a robust combination framework. This enables us to link to several distinctive administrative center frameworks via conventional connection points and works well in an extremely complex multi-organization B2B and B2C enterprise. It is crucial to have the ability to integrate with components like assessing motors and various sophisticated outside frameworks.
What is your favorite aspect of this product?
For international organizations with a large number of stores and specialized units that handle several languages, HCL Trade is a terrific resource. In contrast to other commerce packages, HCL Commerce offers consistent performance with the tool and little to no downtime over the Thanksgiving or Christmas peak shopping season.
What do you dislike most about this product?
Some operations, including emailing and monitoring, require modification due of their common functionality. Upgrading to the most recent version is difficult; I wish additional features were as straightforward. It might be very challenging to design custom business tools. Specialized business tools are essential in the present retail and marketing environment,
What recommendations would you give to someone considering this product?
The software also offers large and medium e-commerce customers in the majority of domains all the capabilities and flexibility required to set up, improve, or maintain their e-commerce website and catalogue. Additionally, it makes multi-country deployment less complicated. Additionally, it supports several currencies, multiple languages, and other necessary functionality that comes included with the product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Michael J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Sophisticated ecommerce tool.
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The transactional platform that enables organizations to sell more is called HCL Commerce. HCL Commerce enables B2C, B2B, and B2B2C clients engage customers and generate sales at every touch point by combining the trusted scale, security, and performance you expect with the speed and agility of modern cloud native ecommerce architecture.
What is your favorite aspect of this product?
HCL Commerce provides a significant amount of style to an endeavor as compared to its present rich Commerce model, which is one of its key advantages. The benefit of this for high volume, large index locations is that implementation are more normalized than with diverse things, making the suggestion more credible over the long term.
What do you dislike most about this product?
It can be somewhat difficult to integrate, expand, or customize HCL Commerce. To create new features specifically for the platform, developers need a particularly specialized skill set. Some elements, including the emails' lack of originality, need to be updated. It would make more sense to say that this person is already a member.
What recommendations would you give to someone considering this product?
HCL Commerce is a very effective digital commerce platform that enables users to effortlessly build up an e-commerce website or migrate from their current e-commerce system to a reliable and substantial e-commerce platform. Given that it provides consistent performance; it is the ideal fit for all e-commerce firms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maite P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
A fundamental tool in marketing
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
It is a tool that is quite good for collecting customer experiences, this system is part of the tools of this software to facilitate digital commerce, being an innovation in terms of functions and ease of implementation
What is your favorite aspect of this product?
In general, I like how you work with this tool because its functions are understandable, it has management characteristics and even visualization of customer preferences so that when trade and marketing plans are made, they are more realistic and advanced
What do you dislike most about this product?
I have no problems because in general the tool has more positive characteristics than negative ones, being quite efficient and functional.
What recommendations would you give to someone considering this product?
I recommend it because at this time these types of systems are required to collect information for sales
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
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