In Partnership With SelectHub
What is HCL Commerce?
HCL Commerce Cloud provides the richest set of commerce capabilities for B2B, B2C, B2B2C and D2C, all on one single, proven solution. It offers features like catalog management, merchandising, and order management.
Company Details
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In Partnership With SelectHub
HCL Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HCL Commerce.
86 Likeliness to Recommend
95 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Shopping Cart Management
Content Management
Guided Selling
Reporting and Analytics
ERP Integration
Catalog Management
Integrated Search
Payment Processing
Order Management
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Also Featured in...
hclcommercecloud-20240925152630 (1)
HCL Commerce Cloud
HCL Commerce Cloud Product
What is HCL Commerce Cloud?
HCL Commerce Reviews
Roward J. V.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Easy ti use and the exactly needs of the clients
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The control of the quality
What is your favorite aspect of this product?
Easy ti use
What do you dislike most about this product?
The time of response
What recommendations would you give to someone considering this product?
Give more to the clients
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Alysson Franklin M.
- Role: C-Level
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jun 2022
Expensive, but addresses all needs from my team
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
Their approach to web content and how rich media wraps product pages. They are amazing!
What is your favorite aspect of this product?
Their biggest difference: How HCL Commerce deals with static web content.
What do you dislike most about this product?
Lack of up to date documentation.
What recommendations would you give to someone considering this product?
Based on the alternatives at the market, HCL is one of the strongest players to consider. Just make sure to do your work with a Trusted Partner, and your results will be there.
Pros
- Reliable
- Security Protects
- Enables Productivity
- Effective Service
Cons
- Slower Product Innovation
- Commodity Features
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2020
Easy customization. Outstanding technical support.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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