Haiilo GmbH

Haiilo

Composite Score

8.0 /10

CX Score

8.1 /10

38 Reviews Write a Review

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What is Haiilo?

Haillo is the communications platform that allows you to create a meaningful dialog within your business - connecting your people to purpose. You can create, distribute and control all internal communications within one secure platform that everyone loves to use.

Company Details

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Awards & Recognition

Haiilo won the following awards in the Employee Communications category

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2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

8 Top Rated Features

2024

6 Top Rated Capabilities

8 Top Rated Features

2023

Haiilo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Haiilo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

6
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Haiilo?

2% Negative

9% Neutral

89% Positive

Pros

Includes Product Enhancements
Performance Enhancing
Fair
Helps Innovate

Feature Ratings

Average 82

Single Sign-On (SSO)

Employee Directory

Mobile

News Feeds, Alerts & Notifications

Intranet

Instant Messaging

Emergency Notification

Application Integration

Rewards Recognition

Newsletter Creation

Surveys and Polling

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Haiilo Reviews

Sarah K.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

My Experience With Smarp

Likeliness to Recommend

9 /10

What differentiates Haiilo from other similar products?

With Smarp, there is better communication between employees, corporate and frontline. This leads to better collaboration and enhanced productivity.

What is your favorite aspect of this product?

I like that Smarp offers amazing communication features. Using Smarp is easy The software is relatively affordable considering the many features it offers Boosting productivity is easy with this software

What do you dislike most about this product?

Smarp hasn't presented major challenges

What recommendations would you give to someone considering this product?

For employee communication, Smarp never disappoints. We have used successfully and I like that it offers multiple features and it's cost effective

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Sarah C.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Easy to use, reliable

Likeliness to Recommend

9 /10

What differentiates Haiilo from other similar products?

The quality of the account manager, easy to integrate

What is your favorite aspect of this product?

listening to improve the product regarding our feedback.

What do you dislike most about this product?

The impossibility to have 100% french language

What recommendations would you give to someone considering this product?

Use it to improve quickly your community on social media and also to increase the loyalty in your company

Pros

Saves Time
Helps Innovate
Continually Improving Product
Reliable

Duarte P.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Intuitive and plenty of features to use

Likeliness to Recommend

8 /10

What differentiates Haiilo from other similar products?

I don't know other products like this one.

What is your favorite aspect of this product?

Possibility to share to multiple social media platforms.

What do you dislike most about this product?

The points system is sometimes confusing

What recommendations would you give to someone considering this product?

Be consistent in how many times you post.

Pros

Trustworthy
Unique Features
Caring
Altruistic

Haiilo

What is Haiilo?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Haiilo Ratings

86 Likeliness to Recommend

93 Plan to Renew

6 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Haiilo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Intranet Private network that allows collaboration and storage of sensitive documents.

Instant Messaging Real-time, text-based communication between two or more people

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Newsletter Creation Ability to create and distribute company newsletters to employees.

Surveys and Polling Ability to survey employees and gather feedback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Haiilo Reviews

Sarah K.

My Experience With Smarp

Likeliness to Recommend

Pros

Sarah C.

Easy to use, reliable

Likeliness to Recommend

Pros

Duarte P.

Intuitive and plenty of features to use

Likeliness to Recommend

Pros

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Feature Ratings

Single Sign-On (SSO)

Employee Directory

Mobile

News Feeds, Alerts & Notifications

Intranet

Instant Messaging

Emergency Notification

Application Integration

Rewards Recognition

Newsletter Creation

Surveys and Polling

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement