In Partnership With SelectHub
What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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In Partnership With SelectHub
Gusto Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Gusto.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 92%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Interactive Organizational Chart
Reporting and Analytics
Scheduling
Performance Management
Workforce Planning
Talent Management
Time and Attendance
Employee Record
Benefits Administration
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Gusto Reviews
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2023
Positive and saves your time
Likeliness to Recommend
What differentiates Gusto from other similar products?
When platform is opened, the positive massages make your day, it is really made to make your daily working experience totally different.
What is your favorite aspect of this product?
The ease of implementation and data integration. Reminder of bank holidays, to manage your payroll timely.
What do you dislike most about this product?
For using this product more than 2 years, didn't encountered any problems yet.
What recommendations would you give to someone considering this product?
Managing a small business, with international contractors or local, then surely you can consider Gusto as your financial assistant.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Juddy K.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Apr 2023
Easy Payroll and Data Management Tool.
Likeliness to Recommend
What differentiates Gusto from other similar products?
The capability like effective coordination across multiple Construction project Engineers is excellent.
What is your favorite aspect of this product?
Best effective payment management and reliable reporting generation solution and configuration is simple.
What do you dislike most about this product?
Zero dislike on this software, easy setting and learning is effective and nothing for me to underline.
What recommendations would you give to someone considering this product?
Employees contacts management, resource planning and effective databases management platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Matt H.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2023
Competent Payroll
Likeliness to Recommend
What differentiates Gusto from other similar products?
One of my employees presented with a unique withholding scenario that my previous payroll provider could not accommodate. Gusto stepped up and made the customization a breeze.
What is your favorite aspect of this product?
I love the time I saved running payroll each week. It was a quick, simple task that took a load off my shoulders.
What do you dislike most about this product?
I really have no strong dislikes. All of my payroll needs were met by Gusto.
What recommendations would you give to someone considering this product?
I would recommend having an expert help you get your payroll set up. The amount of time you will save making adjustments down the road is worth it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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