Gusto Logo Award Winner Product Badge
Gusto Logo Award Winner Product Badge
Gusto

Gusto

Composite Score
8.8 /10
CX Score
8.8 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Gusto
8.8 /10

What is Gusto?

Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Gusto won the following awards in the Human Capital Management - Midmarket category

Filter By

Gusto Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gusto.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gusto?

3% Negative
6% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Feature Ratings

Average 87

Payroll Administration

91

Position Management

90

Performance Management

90

Talent Management

88

Workforce Planning

87

Time and Attendance

87

Employee Record

87

Benefits Administration

85

Learning and Development

83

Talent Acquisition

82

Vendor Capability Ratings

Average 89

Ease of Implementation

93

Breadth of Features

91

Business Value Created

91

Ease of Data Integration

91

Usability and Intuitiveness

90

Ease of IT Administration

90

Quality of Features

90

Ease of Customization

87

Product Strategy and Rate of Improvement

85

Vendor Support

84

Availability and Quality of Training

84

Gusto Reviews

Kora G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Everything I need, easy to find and easy to edit.

Likeliness to Recommend

10 /10

What differentiates Gusto from other similar products?

Gusto was easy to navigate and find everything I need. All of my insurance policies were in a single tab and displayed - so if I was at a doctor's office or booking a meeting I could quickly find the information. It was straightforward while approving hours of our interns. Payroll was always on time or early. Finding my W2s - on the homepage once ready!

What is your favorite aspect of this product?

Easy navigation and all the information I need.

What do you dislike most about this product?

Nothing. I liked everything about it from an end-user perspective.

What recommendations would you give to someone considering this product?

Gusto was awesome - easy to log into, easy to find information, easy to know what I needed to take action on.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Loved gusto, a pleasant payroll experience

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Donna D.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Gusto is by far the best payroll company I've used

Likeliness to Recommend

10 /10

What differentiates Gusto from other similar products?

Gusto has great customer service, is very cost effective, and is super easy to use.

What is your favorite aspect of this product?

Cost effectiveness & ease of use

What do you dislike most about this product?

On in depth, specific-to-my-situation questions, I wish Gusto were a little faster in responding.

What recommendations would you give to someone considering this product?

Definitely look into Gusto & compare to other services...you'll find Gusto to be top of the list

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Gusto Comparisons