In Partnership With SelectHub
What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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In Partnership With SelectHub
Gusto Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Gusto.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Gusto Reviews
Kora G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Everything I need, easy to find and easy to edit.
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto was easy to navigate and find everything I need. All of my insurance policies were in a single tab and displayed - so if I was at a doctor's office or booking a meeting I could quickly find the information. It was straightforward while approving hours of our interns. Payroll was always on time or early. Finding my W2s - on the homepage once ready!
What is your favorite aspect of this product?
Easy navigation and all the information I need.
What do you dislike most about this product?
Nothing. I liked everything about it from an end-user perspective.
What recommendations would you give to someone considering this product?
Gusto was awesome - easy to log into, easy to find information, easy to know what I needed to take action on.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Loved gusto, a pleasant payroll experience
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Donna D.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2021
Gusto is by far the best payroll company I've used
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto has great customer service, is very cost effective, and is super easy to use.
What is your favorite aspect of this product?
Cost effectiveness & ease of use
What do you dislike most about this product?
On in depth, specific-to-my-situation questions, I wish Gusto were a little faster in responding.
What recommendations would you give to someone considering this product?
Definitely look into Gusto & compare to other services...you'll find Gusto to be top of the list
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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