Greater Giving Customer Reviews 2024

Greater Giving

Composite Score

7.9 /10

CX Score

8.7 /10

9 Reviews Write a Review

Claim Software

What is Greater Giving?

Greater Giving lets you to speed up check-in and check-out, improve the event experience for staff, volunteers and donors, and take online donations year-round, allowing you to pull off your best fundraiser yet.

Company Details

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Greater Giving Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

99 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Greater Giving?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Payment Management

Event Feedback

Social Media Marketing Management

Registration Management

Event Ticket Management

Fundraising Management

Volunteer Management

Auction Management

Analytics and Reporting

Attendee Management

Donation and Pledge Management

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Greater Giving Reviews

Vaibhav M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Professional fundraising tool

Likeliness to Recommend

9 /10

What differentiates Greater Giving from other similar products?

Greater giving integrates a lot of payment methods that help us to collect money from different countries and in different currencies.

What is your favorite aspect of this product?

They do take a shorter period of time to process transactions and payout and they do not collect a lot data hence respecting privacy and data processing acts

What do you dislike most about this product?

Customer support takes a lot of time to respond to questions. PayPal integration fails and it is hard to process payments using PayPal method

What recommendations would you give to someone considering this product?

I would recommend Greater giving because it is transparent when it comes to processing payouts

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amir H.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

An efficient tool for fundraising

Likeliness to Recommend

10 /10

What differentiates Greater Giving from other similar products?

It has the SMS and Email marketing modules enabled within the software which we use to send fundraising campaigns to our supporters and donors at no extra cost

What is your favorite aspect of this product?

There is a lot of security on the funds where money cannot be withdrawn from the account with validating Identity either through OTP through SMS or Email and this gives us enough security for our funds

What do you dislike most about this product?

I have not seen any issue with the tool yet, However, I would like to see the pricing cost for the tool reduced to help smaller businesses use the solution to collect online fundraising

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool because it is easy to use and does not require a lot of technical knowledge

Pros

Helps Innovate
Reliable
Performance Enhancing
Respectful

Soumaya M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Good fundraising online tool

Likeliness to Recommend

10 /10

What differentiates Greater Giving from other similar products?

The tool is easy to use and does not cost a lot of money compared to other tools on the market. Also this tool has a professional looking user interface which is easy to navigate

What is your favorite aspect of this product?

Customer support is great with this tool and also the tool has good pricing. I like the integration methods of this tool with payment processors, they do not require a lot of experience

What do you dislike most about this product?

I have not realized any issue with this tool yet only that they take a lot of time to process payout from the fundraised money

What recommendations would you give to someone considering this product?

I would recommend the tool because it is easy to use and does not cost more money to use

Pros

Helps Innovate
Reliable
Enables Productivity
Caring

Greater Giving

What is Greater Giving?

Company Details

Need Assistance?

Greater Giving Ratings

99 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Greater Giving?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payment Management Includes online account management, online payments, insurance checks, and online billing.

Event Feedback Includes volunteer feedback, attendee feedback, guest books, polls, and quizzes.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Event Ticket Management Includes event ticketing, ticket pricing, online ticketing, and ticket validation.

Fundraising Management Includes donation tracking, receipt generation, and campaign management.

Volunteer Management Includes participant contact information, availability, skill levels, and previous interactions.

Auction Management Includes bid management, bidder management and buyer notifications.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Attendee Management Includes attendee tracking, capacity management, and guest check in and check out.

Donation and Pledge Management Includes online donation and pledge collections, single and recurring donations, and custom donation forms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Greater Giving Reviews

Vaibhav M.

Professional fundraising tool

Likeliness to Recommend

Pros

Amir H.

An efficient tool for fundraising

Likeliness to Recommend

Pros

Soumaya M.

Good fundraising online tool

Likeliness to Recommend

Pros

Feature Ratings

Payment Management

Event Feedback

Social Media Marketing Management

Registration Management

Event Ticket Management

Fundraising Management

Volunteer Management

Auction Management

Analytics and Reporting

Attendee Management

Donation and Pledge Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features