Greater Giving Customer Reviews 2024

Greater Giving

Composite Score

7.9 /10

CX Score

8.7 /10

9 Reviews Write a Review

Claim Software

What is Greater Giving?

Greater Giving lets you to speed up check-in and check-out, improve the event experience for staff, volunteers and donors, and take online donations year-round, allowing you to pull off your best fundraiser yet.

Company Details

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Greater Giving Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

99 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Greater Giving?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Payment Management

Event Feedback

Social Media Marketing Management

Registration Management

Event Ticket Management

Fundraising Management

Volunteer Management

Auction Management

Analytics and Reporting

Attendee Management

Donation and Pledge Management

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Greater Giving Reviews

khalim s.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Setup the campaign and get paid easily

Likeliness to Recommend

10 /10

What differentiates Greater Giving from other similar products?

Greater Giving has the best customer care team who makes sure you understand the tool well through product demos and online meeting before you can onboard and start using the tool which is not the same case like other tools that does not have this kind og service

What is your favorite aspect of this product?

Easier to set the campaign and launch it without any need to pay for any money before the campaign can be live. I also like the early settlement of the money raised from Greater Giving through either Bank transfers, Stripe or PayPal without much paperwork

What do you dislike most about this product?

The tool is good and works well but unfortunately does not work in all countries hence limiting where you can fundraise from which affection donation goals

What recommendations would you give to someone considering this product?

It is easeir and safer to use and there is a lot of protection the funds

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sulaiman D.

Role: C-Level
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

Easy to raise funds with Greater giving

Likeliness to Recommend

10 /10

What differentiates Greater Giving from other similar products?

They offer professional support through live chat and even in zoom meeting until you get used and understand their tool, their onboarding procedure makes them a good tool for anyone to trust because you get all the demos you need to understand the tool and onwards, you get a free trial

What is your favorite aspect of this product?

I like the free integration of online payments like Stripe, PayPal and Card payment making it easy to collect donations online from different countries and regions. Also a professional customer care team who responds to questions on time when you contact them, makes me love the tool

What do you dislike most about this product?

I have not seen any issue with the tool yet, it serves well my purposes and support is available to assist at anytime

What recommendations would you give to someone considering this product?

It is a good to try out for fundraising for your projects online.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amir H.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy to fundraise online

Likeliness to Recommend

10 /10

What differentiates Greater Giving from other similar products?

They do have campaign marketer module which is easy to use to market your fundraising campaign

What is your favorite aspect of this product?

I like the customer care team who responds to technical questions on time, and the user interface of the tool

What do you dislike most about this product?

The mobile application of the tool is rather too slow to load and has limited features compared to the web application

What recommendations would you give to someone considering this product?

Yes, I would recommend this tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Greater Giving

What is Greater Giving?

Company Details

Need Assistance?

Greater Giving Ratings

99 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Greater Giving?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payment Management Includes online account management, online payments, insurance checks, and online billing.

Event Feedback Includes volunteer feedback, attendee feedback, guest books, polls, and quizzes.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Event Ticket Management Includes event ticketing, ticket pricing, online ticketing, and ticket validation.

Fundraising Management Includes donation tracking, receipt generation, and campaign management.

Volunteer Management Includes participant contact information, availability, skill levels, and previous interactions.

Auction Management Includes bid management, bidder management and buyer notifications.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Attendee Management Includes attendee tracking, capacity management, and guest check in and check out.

Donation and Pledge Management Includes online donation and pledge collections, single and recurring donations, and custom donation forms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Greater Giving Reviews

khalim s.

Setup the campaign and get paid easily

Likeliness to Recommend

Pros

Sulaiman D.

Easy to raise funds with Greater giving

Likeliness to Recommend

Pros

Amir H.

Easy to fundraise online

Likeliness to Recommend

Pros

Feature Ratings

Payment Management

Event Feedback

Social Media Marketing Management

Registration Management

Event Ticket Management

Fundraising Management

Volunteer Management

Auction Management

Analytics and Reporting

Attendee Management

Donation and Pledge Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features